Strategist

RGP is a next-generation human capital firm that connects top talent to execute transformation and high-value projects for global clients. The Strategist role involves conducting research and analysis to develop strategic recommendations, collaborating with cross-functional teams, and creating actionable insights to enhance customer and employee experiences.

Responsibilities

• Conduct market and competitor research to identify trends, gaps, and opportunities in order to create market analysis reports, competitor benchmarking tables
• Gather and analyze qualitative and quantitative data from user interviews, surveys, and analytics tools to create research synthesis decks, insight summaries
• Translate research findings into clear insights and strategic implications for client initiatives and generate insight frameworks, executive summaries
• Assist in creating strategic frameworks and briefs that define objectives, KPIs, and success metrics to support creation of strategic briefs, KPI dashboards
• Support persona development, journey mapping, and service blueprinting to visualize and communicate user needs and pain points across complex journeys
• Leverage insights gained from these tools to develop and test strategies to improve personas’ experiences effectively
• Contribute to the creation of strategic roadmaps that define digital transformation, product launches, and experience improvements to support the creation of phased implementation plans
• Create site maps and navigation flow diagrams to help structure the information architecture of websites and applications to ensure usability as well as intuitive navigation
• Draft strategic briefs that communicate insights, directions, and recommendations to creative and technical teams
• Plan and participate in client workshops and ideation sessions, capturing insights and aligning stakeholders
• Draft Workshop agendas, output summaries
• Work closely with designers, researchers, and technologists to ensure user-centered solutions
• Build annotated wireframes as well as collaborative design documentation
• Support wireframe development, flow diagrams, and conceptual frameworks under guidance
• Collaborate with project managers to ensure timely delivery and alignment with client goals
• Create Idea boards; and concept sketches that actively contribute to cross-functional brainstorming sessions and generate innovative ideas
• Track and report on project outcomes and KPIs, ensuring alignment with strategic objectives
• Analyze performance data to identify areas for improvement and optimization
• Create recommendations and iterative plans
• Recommend iterative enhancements based on user feedback and analytics
• Create feedback synthesis reports and improvement proposals
• Document lessons learned and contribute to continuous improvement processes
• Deliverable: Retrospective summaries, best practice guides

Skills

• 1–3 years of experience in digital strategy, UX, or related field (internships or academic projects not acceptable)
• Strong research and analytical skills with high attention to detail
• Demonstrated ability to discover research-driven, actionable, and insights
• Familiarity with human-centered design principles and UX best practices
• Excellent communication and presentation abilities
• Ability to work collaboratively in a fast-paced environment
• Bachelor's degree in business, Design, Communications, or related field
• Portfolio or examples of strategic/UX work required

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability insurance
• 401(k) savings plan
• Employee Stock Purchase plan
• Professional development program
• Paid Time Off
• Paid Sick Time (in geographies where legally required)

Company Overview