Strategy & Ops Manager

Remote, USA
Posted Jun 14, 2026
Full-time

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
 
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
 
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
 
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
 

What You’ll Be Doing  
As a core member of the User Quality Management team, you will work closely with multiple departments, including data analysis, product, and risk control, to provide strategic business guidance and drive the day-to-day user quality operations and process optimization.

Leverage data-driven decision-making to identify potential financial risks and quality issues, and implement efficient operational strategies to address them.

Responsible for managing the daily user quality management processes. This includes monitoring key metrics, making necessary adjustments, and optimizing operations to ensure the efficiency and accuracy of risk control and processes.

Regularly analyzing industry trends, market dynamics, and competitive landscapes, providing specific recommendations for product enhancements, risk control strategies and directions.

Provide operational support to drive the implementation and execution of different strategies and operational processes while collaborating with cross-functional teams and stakeholders.

 

What We Look For In You