Subsidence Consultant

Subsidence Consultant
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Reporting To: Patrick Clark

Description

Where technical expertise meets real‑world impact

When a property starts to move, crack or sink, it can turn someone’s world upside down. As a Subsidence Claims Specialist, you become the calm in that storm—the expert who brings clarity, reassurance and direction when customers need it most.

This role sits at the centre of our technical claims operation. You’ll manage your own portfolio of domestic and commercial subsidence claims, using your engineering insight, analytical mindset, and problem‑solving instincts to guide each case from first report to resolution. Every claim is a puzzle, and you’re the one who pieces it together.

Working from home, you’ll blend technical authority with empathy and communication. You’ll translate complex structural issues into clear, confident explanations that help policyholders feel informed and supported. You’ll collaborate with engineers, surveyors, loss adjusters and contractors—always steering the process toward fair, timely and high‑quality outcomes.

What will your day look like:
#INDUKI

Knowledge and Abilities:
A recognised professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE) or active progression toward one. Relevant experience will also be considered. Strong technical knowledge of structural defects and subsidence‑related issues.

The ability to diagnose building damage remotely using supplied evidence. Experience within the insurance industry and a solid understanding of liability considerations. Confident negotiation and influencing skills, with the ability to gain agreement from multiple stakeholders.

A problem‑solving mindset, able to evaluate complex information and make sound decisions. Excellent interpersonal and communication skills. Strong organisational and time‑management abilities, with the capacity to prioritise effectively.

High attention to detail and a commitment to delivering quality outcomes. A flexible, self‑motivated approach and the ability to work independently.

Benefits
Career & Purpose 

Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation

Local charity funding

Pennies To Heaven

Employee Resource Groups

Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution

My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance: x4

Refer a Friend

Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing 

Wellbeing centre; move, munch, money & mind focus

Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Flexible working

Dress for your day

Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan