Survey Research Coordinator
SV Recruitment Solutions is a leader in the investment market insights sector, seeking a Survey Research Coordinator. The role involves project management, technical operations, client engagement, database operation, and assisting with survey results publication.
Responsibilities
- Assist in the development and execution of project plans and schedules
- Understand project overlaps, track status and provide updates on project progress, and assist in the implementation of project deadlines
- Collaboration with cross-functional teams is essential to ensure smooth survey delivery
- Independently use firm systems which include Qlik and Hubspot, to carry out the operational processes
- Interaction with external contacts to explain voting process and survey methodology, as well as encouraging participation in the surveys
- Data cleansing to ensure accurate demographic information, eligibility of participants and quality of voting for research projects, working with other project managers and database team
- Monitor and maintain accurate contact data in CRM
- Assist with preparation of survey results publication
- Review results for processing errors, year-on-year trends, missing information
Skills
- 1-2 years' experience in a survey data research role
- Robust project planning and coordination skills
- Ability to work under pressure and hit deadlines
- Demonstrate experience of multi-tasking in a complex environment
- Ability to work in a team environment and maintain good communication with cross-functional teams
- Exceptional organizational skills, a superior work ethic and extreme attention to detail
- Creative and critical thinking skills to analyze data and uncover insights
- Some client service experience would be beneficial
- IT Literate; knowledge of Microsoft Office (including strong Excel skills)
- Understanding of financial markets
Benefits
- Full time position with benefits
Company Overview