Systems Engineer I

Systems Engineer I

Summary of Position: 

The Systems Engineer I works as a member of the Cloud Infrastructure team within Technical Operations. This role is tasked with keeping the existing infrastructure stable while helping to create an automated monitoring systems and administration tools.  

Duties & Responsibilities: 

Provide daily IT Operations Support 

Maintain existing network infrastructure and support data backup and recovery procedures to safeguard critical systems and data 

Install, configure, and maintain Windows servers, applying patches and updates as required 

Working knowledge of server support; Physical and Virtual as well as different type of Operating Systems (Windows/Linux) 

Ability to automate server and service provisioning and other tasks 

Create and maintain comprehensive system documentation, including server configurations, network diagrams, and standard operating procedures 

Share knowledge and collaborate with team members to enhance overall system administration capabilities 

Respond to system-related incidents and service requests, providing timely resolutions and support to end-users 

Participate in an on-call rotation to address urgent issues outside regular business hours. 

Manage and monitor all installed systems and infrastructure 

Proactively ensure the highest levels of systems and infrastructure availability 

Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with departments to implement those fixes 

Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks 

Live by the standards set by the Verisma Core Values and ensure that business is transacted accurately and with the highest ethical standards 

Minimum Qualifications: 

High school diploma or equivalent; 2-year degree or relevant experience required 

1-2 years of experience in system infrastructure 

Healthcare industry experience preferred 

Proficiency in Windows Servers, Active Directory, cloud management, monitoring, and PowerShell scripting 

Knowledge of systems, networking software/hardware, and networking protocols 

Experience with virtualization, containerization, and monitoring systems with current tools 

Strong problem-solving aptitude and resourcefulness 

Ability to multitask, adapt to changing priorities, and work collaboratively across departments 

Excellent communication and interpersonal skills 

Proven ability to deliver results 

Commitment to building stable, reliable, and high-performing systems that streamline workflow