Team Lead - Media Operations

Designation: Team Lead - Media operations 

Location: BKC, Mumbai (In office)

Working shift : Night Shift 

About Nivoda:

Nivoda is a global B2B diamond and gemstone marketplace, providing jewelry retailers with access to competitive, high-quality diamond supplies. Recognized for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimizing inventory risks and optimizing the supply chain.

Key Responsibilities:

Ensure high security standards are maintained throughout the shift

Ensure SOPs are followed by the team

Attendance management

Daily tallying and auditing of stones received and stored in safe

Take ownership of the entire photography and videography process of precious stones and ensure thorough stock check at the end of each shift

Managing the day-to-day activities of the team.

Motivating the team to achieve organizational goals.

Developing and implementing a timeline to achieve targets.

Delegating tasks to team members.

Conducting training of team members to maximize their potential.

Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

Conducting monthly performance reviews.

Contributing to the growth of the company through a successful team.

Creating a pleasant working environment that inspires the team.

Required Skills & Experience Required:

2-3 Team handling experience

Transparent & honest approach- as he/she will be dealing with stones

Speaks good English, written and verbal

Basic MS Office and reporting skills

Ability to multitask efficiently with multiple counterparts

Attention to detail

Humble, honest, trustworthy

Shows respect & appreciation for every person

Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn

Perks & Benefits:

Opportunity to shape and optimize operations in a growing, fast-paced company

Significant responsibility and influence on process improvements and quality standards

Collaborative, dynamic work environment with growth potential

Unlimited leave

Statutory benefits like PF & Gratuity etc.

Great company culture and international working environment.