Technical Consultant
About RetSci
We are passionate about making science easy and accessible to retailers, helping them get more value from people, data, and systems.
We bring together expertise in retail, science, and scalable technologies to automate and enhance the quality of decision-making through software and consulting services. Our retail knowledge and experience help us apply a wide range of statistical and quantitative analyses in practical and valuable ways. And our technical skills ensure we can navigate the largest and most complex data environments with the most relevant and up-to-date tools.
At RetSci, we look for new and creative ways to help our customers optimize their inventory and sales processes or refine their order fulfillment strategies.
Our team implements solutions to help retailers with the following processes:
Assortment Planning
Merchandise Financial Planning
Location Planning
Item Planning
Forecasting
Replenishment
Allocation
Asset Protection
About this role
RetSci is seeking a motivated and passionate Solution Consultant to join our fast-growing Consulting team.
This team member will become an expert in our vendor partners' software product offerings and assist with configuring and delivering their solutions to our customers. Day-to-day work will involve participating in design sessions, gathering and documenting technical and/or configuration requirements, configuring the solution based on the client's requirements, testing the solution, and supporting our customers as they adopt the solution.
What you will do
Participate in client design workshops and document technical requirements and solution design requirements
Communicate with our client IT teams various needs as it relates to data and interfaces
Understand retail data and concepts
Become an expert in the solution(s) you implement
Prototype the solution and present to the client to help them understand how they will use the tool
Look for creative solutions to solve complex problems to optimize the performance of the tool
What you bring to the table
Strong attention to detail, focus, and problem-solving skills
Familiarity with excel or excel type solutions
Excellent written and verbal communication skills
A drive to learn and master new technologies and techniques
An ability to create and maintain strong cross-functional internal relationships and client relationships through use of strong communication skills, having empathy, and being approachable
A collaborative attitude and working style, willingness to share and use the best ideas
The ability to be creative while also working towards goals and timelines
The ability to lead projects and work with minimal supervision
Bachelor's degree with excellent academics in business or technology disciplines (e.g., Industrial Engineering, Business Management, Business Analytics, Computer Science)
1 or 2 years of experience in consulting or previous experience in process design and requirements gathering for software delivery
Even better if you have
Experience in retail
PL/SQL experience
Experience leading projects and managing timelines/resources/financials