Technical Product Manager (Voice AI)
About the Company
Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.
The Mission
Our client is on a mission to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.
The Opportunity
As a Technical Product Manager you will drive the AI agent builder platform. You'll translate complex AI capabilities into intuitive product experiences, working at the intersection of cutting-edge technology and real-world business needs. This role is critical to scaling our client’s "1-click" AI agent creation while maintaining the quality their partners depend on.
What You'll Do
• Own and execute the product roadmap for our AI agent builder platform, while label, strategic projects
• Collaborate with engineering on technical architecture and feature development
• Translate insights from 200+ partners and stakeholders into actionable product requirements
• Drive product decisions using data, partner feedback, and competitive analysis
• Work cross-functionally with sales, marketing, compliance, and partner success teams
• Maintain deployment speed (