Technical Support Engineer
Booz Allen Hamilton is seeking a Technical Support Engineer to maintain and execute a network of simulators and modeling capabilities for military training. The role involves troubleshooting, operational checks, and preventative maintenance on simulation systems, while supporting training in various environments.
Responsibilities
- Maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units
- Perform day-to-day operational checks for local air and ground simulation systems, as well as multiple outstation systems
- Perform preventative maintenance tasks on simulators and associated simulator systems
- Support training in a live, virtual, and constructive environment
- Develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements
- Operate the virtual environment to facilitate large-scale training exercises
- Identify and track deficiencies to improve system functionality
- Build and install new simulators and networks
Skills
- Experience working on complex networked distributed systems
- Experience with Microsoft Windows and Linux operating systems
- Experience supporting and collaborating with DoD operational personnel
- Ability to troubleshoot and resolve issues with basic network and operating systems
- Ability to create technical documentation
- Ability to travel up to 50% of the time
- TS/SCI clearance
- Bachelor's degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree
- Security+ Certification
- Experience supporting distributed mission operations training
- Experience with programming or scripting languages
- Experience with WinTAK and ATAK
- Experience with SATCOMs
- Experience working with MPU5s
- Knowledge of Image Generator (IG) and Constructive Force Generator (CFG) programs such as MACE and VRSG
Benefits
- Health
- Life
- Disability
- Financial
- Retirement benefits
- Paid leave
- Professional development
- Tuition assistance
- Work-life programs
- Dependent care
Company Overview