Technical Writer

Job Title: Technical Writer
Location: Remote - US & Canada

Job Type: 6 Month Contract, potential for full-time hire

Rate: up to $55 p/h USD

Please provide a portfolio of previous work in your application

thatgamecompany is looking for a Technical Writer to develop documentation for our in-house tools that are used to support our flagship title Sky: Children of the Light. Our internally-developed applications are a fundamental part of live-operating Sky for millions of active players.

As a Technical Writer, you will play a vital role in enhancing our product user experience by creating high-quality documentation and in-app help content. You will work closely with product managers, developers, UX designers, and support teams to ensure our content is accurate, accessible, and helpful.

• Write, edit, and maintain user-facing documentation including user guides, how-tos, FAQs, and release notes

  Develop concise, intuitive in-app help and tooltips that support users at the point of need

  Collaborate with subject matter experts to gather and validate technical information

  Ensure content is consistent in tone, style, and formatting across the product and documentation

  Organize and structure content to make it easy to search, navigate, and consume

  Participate in product testing and documentation reviews to ensure accuracy and usability

  Update and revise content in line with product changes and user feedback

• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field

  3+ years of experience in technical writing or similar role (internships may count towards this requirement)

  Excellent written and verbal communication skills

  Ability to explain complex concepts in clear, simple language to multiple audiences with differing levels of technical literacy, including internal and external developers and users

  Familiarity with SaaS products and general software development terminology

  Experience writing for a SaaS application or working in a software development environment

  Basic understanding of documentation tools such as Google Docs, Confluence, or similar

  Strong attention to detail and a user-focused mindset

• Passion for gaming, and experience writing technical documentation in the game industry

  Familiarity with content management systems, version control (Git), or help authoring tools

  Understanding of UX principles and how documentation fits into the user journey

  Basic HTML/CSS knowledge

  Exposure to tools like Figma and Jira

  Passion for learning new technologies and continuously improving documentation quality

   

  We look forward to meeting you!

   

  Applicants must be authorized to work for any employer in the U.S. or Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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