Telecom Expense Management (TEM) Inventory Specialist

Velocity is seeking to hire a TEM Inventory Specialist. Velocity’s Telecom Expense Management (TEM) Inventory Specialist is responsible for maintaining accurate, up‑to‑date inventories of telecommunications assets and services—such as circuits, phone numbers (POTS/DID’s), and carrier services—to support cost control, billing accuracy, and operational efficiency within Velocity’s TEM offering. This is a full-time remote opportunity. The shift for this role is M-F 8am-5pm EST. This role reports directly into the Director of TEM.

Primary Duties and Responsibilities:

Inventory Management

Maintain a centralized telecom inventory (circuits, phone numbers, devices, carrier services)

Ensure inventory data aligns with carrier records and internal systems

Perform regular inventory audits and reconciliations

Strong understanding of vendor web portals and reporting

Expense Validation

Support billing validation by ensuring invoices match active inventory

Ensure contract expirations are maintained for all services

Provide accurate inventory data to support chargeback models

Carrier & Vendor Coordination

Work with carriers and vendors to:

Validate service records

Resolve inventory discrepancies

Reporting & Data Integrity

Produce inventory reports for: 

Management, TEM Analysts and CSM Team

Ensure high data quality within Velocity’s Global Expense Management system

Process & Compliance Support

Enforce telecom governance and inventory standards

Document inventory processes and updates

Typical Inventory Scope

Mobile voice and data lines

POTS

Cable TV

Wifi

WAN/LAN circuits (MPLS, DIA, broadband, fiber)

Cloud and UCaaS services

Satellite

Toll‑free and DID numbers

Carrier contract expirations and service IDs

Skills & Qualifications:

Technical / Functional

Telecom lifecycle knowledge (Voice & Data)

TEM systems and telecom billing fundamentals

Inventory reconciliation

Excel / reporting tools (pivot tables, VLOOKUP/XLOOKUP)

Analytical & Organizational

Strong attention to detail

Ability to manage high‑volume data accurately

Root‑cause analysis for discrepancies

Process improvement mindset

Soft Skills

Clear documentation and communication

Cross‑functional collaboration

Vendor and carrier interaction professionalism

Education and Experience:

3-5 years hands on experience working in TEM platforms or related field

Associates degree or related work experience preferred

Why you’ll love working at Velocity

We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.

As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.

Diversity and Inclusion

Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.

Our Values – Collaborative and Strong at the Core

Customer-obsessed

One team

Do the right thing

Let’s go!

Our Benefits

Medical, Dental, Vision

PTO & Paid Holidays

401K – with Employer Match

Paid Sick Time

Company provided Life Insurance, Short/Long-Term Disability

Supplemental Benefits Available

About Velocity MSC

Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.

Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.