Title Solutions Consultant

Minnesota Automobile Dealers Association (MADA) is seeking a Title Solutions Consultant who will support dealerships across Minnesota with title and registration services. This role involves providing guidance, building relationships, and advancing from hotline support to on-site consulting.

Responsibilities

• Support dealerships with title + registration questions by phone, email, and in-person visits
• Provide guidance on compliance, accuracy, and process improvements
• Work within state systems (MNDRIVE, Vitu, DLRdmv, etc.) and HubSpot CRM
• Travel occasionally to client dealerships to deliver hands-on support

Skills

• Strong communication skills (clear, professional, and approachable)
• Attention to detail – accuracy is everything
• A growth mindset – you're eager to learn and take on new challenges
• Tech confidence (comfortable navigating multiple systems)
• 1–2 years in customer service, administration, or a role with deadlines + accuracy requirements

Company Overview