TPM IPTEL (IMS)

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Client

Our client is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. We expect the candidate to be located in Ukraine and have the appropriate work permits.

Your Role

Create and manage the project delivery schedule for the IMS domain

Support the Project Manager in creating the project schedule and resource management plan

Define required resources and align resource demand with DDM and TDL

Initiate, create, and deliver project technical documentation in line with customer and internal procedures

Deliver IMS design documents according to customer and project requirements

Deliver the IMS technical project scope, including:

Network functions deployment

Integration and upgrades

Acceptance testing

System performance evaluation

Act as the main technical advisor for all IMS-related topics toward project stakeholders

Define IMS software implementation strategy, including:

Target software versions for IMS Network Elements (NE)

Installation and upgrade sequence Dependencies 

Define requirements for new software features needed for project completion and collaborate with R&D and Product Managers

Identify, manage, and mitigate technical project risks

Define and implement new tools (including automation) to improve project execution efficiency and provide feedback to tool developers

Lead and manage the IMS technical project team on a daily basis:

Assign tasks

Monitor execution

Coordinate engineers’ work according to customer expectations

Schedule and facilitate regular project technical meetings and report on:

Current status

Issues and risks

Forward plans

Ensure quality of all technical processes and procedures, including:

Customer network interventions

Administrative and technical preparation

Procedure development and lab rehearsals

Engineer instructions and decision-making during interventions

Provide RCA, corrective, and preventive action plans for failed interventions or customer-impacting incidents and ensure implementation

Manage closure and follow-up of all tickets raised toward Salesforce / 4LS / R&D

Consolidate, prioritize, and escalate technical tickets as required

Lead upgrade project kick-off calls and define upgrade requirements (maintenance window, traffic migration, SOW, deliverables, exclusions)

Define IMS software upgrade strategy and target versions for IMS Network Elements

Review project technical documents, release notes, and compatibility matrices in line with procedures

Create customer-facing upgrade assessment documents outlining fixes, bugs, and new features

Assign Network Elements for upgrade activities

Coordinate maintenance windows with customer and internal stakeholders during upgrades

Make technical decisions during EME calls and handle first-level escalations

Coordinate and communicate with customers and stakeholders on technical delivery topics

Provide weekly technical project status reports to management

Ensure proper care handover at project closure

Contribute to improving SCD Delivery Quality (DQ) KPIs, including evaluation of care case requirements

Your Profile

Strong experience in IMS domain technical project delivery

Proven background as a Technical Manager / Technical Project Lead

Solid understanding of IMS network elements and technologies, such as:

SBC

CFX

TAS

MSS

MGW

Experience with software upgrades, integrations, and acceptance testing

Ability to work cross-functionally with R&D, Product Management, Project Managers, and customers

Strong knowledge of project governance, risk management, and delivery quality KPIs

Confident decision-maker in high-pressure production environments

Excellent stakeholder management and communication skills

Familiarity with PMP / PMI methodologies is a strong advantage

What You Will Love About Working Here

We care about all our employees and want them to feel as comfortable as possible. That's why we offer them health insurance from the first days, regardless of the probationary period.

The gift from the company - Christmas holidays from 25 December to 31 December.

Сooperation with Superhumans center and Veteran HUB. Capgemini Engineering has supported the launch of psychological rehabilitation department of Superhumans. Our team also donated over UAH 500 000 prosthetics for three Ukrainian defenders. Currently, we support psychological counseling provided by the Veteran Hub, and we have implemented an internal policy making the company friendly to military and veterans with the assistance of the Hub.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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