Trading Partner Client Enablement Analyst

ABOUT THIS POSITION

The Trading Partner Client Enablement (TPCE) Analyst is responsible for delivering accurate, timely execution of provider enrollment and form mapping work that enables predictable, high-quality outcomes for Waystar’s trading partners. This role combines structured execution with independent problem solving and accountability for resolving standard enrollment workflows.

Analysts are expected to operate within established processes while proactively identifying and resolving gaps in payer requirements, case data, and documentation. This role includes an expectation to leverage WaystarAI and approved AI tools to improve efficiency, accuracy, and speed of execution.

Success is measured through consistent SLA performance, reduced rework and escalations, improved data quality, and reliable completion of enrollment work with minimal direction for standard scenarios.

WHAT YOU'LL DO
Execute provider enrollment and form mapping work, ensuring accuracy, timeliness, and adherence to defined workflows and standards 

Research and validate payer enrollment requirements to ensure all work is complete and actionable 

Complete and maintain enrollment documentation, including forms, templates, and supporting materials 

Ensure data completeness by reviewing case submissions, identifying missing or incorrect information, and driving resolution prior to progressing work 

Investigate and resolve enrollment-related issues using internal systems, documentation, and external research 

Engage with payers and intermediaries as needed to clarify requirements or resolve standard issues 

Identify patterns in errors, missing data, or inefficiencies and provide input to improve templates, workflows, and documentation 

Leverage WaystarAI and approved AI tools to reduce manual effort, improve research accuracy, and enhance execution quality 

What Success Looks Like 

Consistent SLA adherence and timely completion of assigned work 

Reduced rework and preventable escalations through strong data accuracy and validation 

Ability to independently complete standard enrollment scenarios with minimal direction 

Proactive identification and resolution of gaps in payer requirements or case data 

Strong accountability and follow-through with no unexpected delays in assigned work 

Improved efficiency and execution quality through use of AI and automation tools 

WHAT YOU'LL NEED
1–3+ years of experience in healthcare operations, revenue cycle, enrollment, credentialing, or a related field 

Strong attention to detail with the ability to maintain accuracy in high-volume work 

Ability to research, analyze, and resolve issues independently within defined processes 

Strong written and verbal communication skills 

Ability to manage multiple tasks and meet defined timelines 

Preferred Qualifications 

Experience with provider enrollment processes or payer requirements 

Familiarity with EDI, credentialing workflows, or healthcare integrations 

Experience working in case management or workflow-driven environments 

Exposure to process improvement or operational optimization initiatives 

Experience leveraging AI, automation, or data tools to improve efficiency and accuracy 

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.  

WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.