Training Coordinator - Black Hat

Informa is a leading company in B2B events, focusing on creating influential festivals. The Training Coordinator will be responsible for producing and delivering high-quality training content for Black Hat's events, collaborating with various teams to ensure the training offerings meet cutting-edge standards.

Responsibilities

• Support needs assessments and gap analyses to identify relevant cybersecurity training topics and skill-sets
• Work with SMEs to design courses, labs, workshops, and hands-on components
• Develop instructional materials, slide decks, exercises, assessments, labs, and reference materials
• Incorporate adult-learning best practices and varied modalities (instructor-led, virtual instructor-led, hands-on, blended, self-paced)
• Support production design and coordinate training content (preparing materials, securing lab environments, tools, platforms, etc.)
• Manage timelines, deliverables, and logistics to ensure modules are production-ready
• Support content localization / adaptation as needed for different geographies
• Coordinate rehearsal / dry-run sessions with instructors to refine delivery
• Support selection and implementation of tools and platforms for eLearning, virtual classroom, lab infrastructure, multimedia, etc
• Ensure that learning and lab environments function properly
• Manage content within Learning Management Systems (LMS) or similar delivery platforms
• Ensure compatibility, accessibility, and usability of all training resources (e.g. WCAG, Section 508, multilingual support if needed)
• Collect feedback from participants and instructors
• Monitor metrics of learning effectiveness (participant satisfaction, mastery of skills, post-training outcomes)
• Support refinement of content and delivery based on evidence and feedback
• Ensure consistency in instructional quality across all courses
• Serve as liaison between Black Hat, external instructors / SMEs, internal teams (tech, marketing, operations)
• Facilitate content development sessions, review cycles, and ensure subject matter expertise is appropriately integrated
• Ensure alignment with Black Hat’s brand, style, security standards, and regulatory / legal guidelines
• Support production of digital assets (video, recorded labs, supplementary media) for on-demand or hybrid training offerings

Skills

• Typically 1-2 years in instructional design / learning experience design, preferably with experience in technical / cybersecurity content
• Experience with eLearning authoring tools (e.g. Articulate Storyline, Rise, Captivate), virtual or hands-on lab platforms, multimedia editing, LMS management
• Comfortable with producing or managing video, audio, graphics; or working with vendors for these
• Strong organization, ability to handle multiple concurrent training productions, meet deadlines, manage budgets
• Excellent written and spoken communication, ability to edit and proofread content; must collaborate effectively with SMEs and cross-functional teams
• Ensures content accuracy, consistency, style, polish, and usability
• Comfortable working in fast-paced, evolving environments; able to adjust content and delivery to meet varied learner needs / event formats (in-person, virtual, hybrid)
• Bachelor's degree in Instructional Design, Education, Learning Sciences, Cybersecurity, or related field preferred. Advanced degree is a plus
• Solid understanding of cybersecurity / information security domains (e.g. penetration testing, exploit development, incident response, cloud security, digital forensics). Ability to work with SMEs to translate advanced technical topics
• Prior experience with conference-style training programs
• Experience in or passion for cybersecurity research, labs, or community (e.g. CTFs, exploits, open source)
• Experience with multimedia production / video editing
• Familiarity with multilingual content and/or localization workflows
• Experience with compliance / accreditation in training
• Familiarity with virtual lab providers or cloud environments for hands-on training

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

Company Overview