Transcript QA Reviewer

Transcript QA Reviewer (part-time)
Location: Remote | Type: 4-8 Week Contract (20-30 hrs/week) | Compensation: $25/hr

About Unify America
Unify America’s mission is to replace political fighting with problem-solving. We design experiences that help Americans practice civic skills, learn from one another, and work together on solutions to the country’s biggest challenges.

About the Role
We’re looking for a Transcript QA Reviewer to help us understand how accurately our platform captures real-world conversations.
In our programs, students participate in structured one-on-one conversations about complex civic topics. These conversations are automatically transcribed. Your role is to carefully compare transcripts to video recordings and help us determine how reliable those transcripts actually are.
This is focused, detail-oriented work. It’s a great fit for someone who is patient, precise, and enjoys spotting patterns and inconsistencies.

What You’ll Do
Watch recorded student conversations and compare them to their corresponding transcripts

Identify and document transcription errors, including:
missing or dropped words

incorrect phrasing

speaker misattribution

moments where meaning is unclear or distorted

Tag and categorize types of errors to help us understand patterns

Help define what “good enough” transcript quality looks like for our use case

Qualities and Experience You Have, Ideally
Experience with transcription, captioning, or QA work

Extremely detail-oriented and methodical

Strong listening comprehension and ability to track conversational nuance

Comfortable working independently on repetitive but important tasks

Clear communicator—able to document findings in a structured way

What Success Looks Like
We have a clear understanding of transcript accuracy and failure patterns

Error types are well-documented and easy for the team to interpret

We can confidently answer: “Is this good enough for our purposes?”

Role Details
Hours: 10–20 hours per week for ~4–8 weeks

Fully remote

Flexible schedule, but consistent progress expected

Ready to Apply?
Great, we’re excited to hear from you! Your application materials should include a cover letter that shares three reasons why you’re right for this job (and why it’s right for you) and your resume in one, combined PDF (there will only be one field for Resume in the application, and we are looking for a combined Cover Letter/Resume in that field).