Travel Consultant - Airlines (Remote/Tagalog Speaker)

This is a remote position.

Key Responsibilities

Deliver Exceptional Customer Service (and Achieve Sales Targets):
Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.

Provide Accurate Travel Counselling:
Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.

Expert Ticketing:
Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.

Stay Current on Travel Requirements:
Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.

Foster Long-Term Relationships:
Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.

Requirements

Education:
Bachelor’s degree in Travel/Tourism, Marketing, Sales, Business, or related field.

GDS Proficiency:
Familiarity with at least one GDS system (Sabre preferred).

Communication Skills:
Excellent written and verbal communication abilities; superior interpersonal and social skills.

Detail-Oriented & Organized:
Capable of handling multiple bookings simultaneously without compromising accuracy.

Experience:
Prior work in a travel agency (minimum of 2 years preferred), especially in sales and operations for international airline ticketing.

Knowledge:
A solid understanding of passport, visa, and health requirements for international travel.

Added Advantages:

Multilingual abilities.

Familiarity with CRM software, Office 365, and online booking platforms.

Personal travel experiences that enhance your ability to counsel clients.

Benefits

Learning & Development Opportunities

On-the-Job Training:
Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.

Airline Seminars:
Participate in airline trainings & seminars to stay up to date on industry trends and new technologies.

Compensation & Benefits

Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise.