Travel Engagement Specialist
About the Opportunity
We're currently expanding our remote team and seeking motivated, customer-focused individuals to join us as Travel Engagement Specialists. In this role, you'll assist clients throughout the travel planning journey by helping coordinate reservations, providing helpful guidance, and ensuring important details are managed accurately from start to finish.
This position is ideal for individuals who enjoy working with people, staying organized, and creating positive customer experiences in a flexible remote environment. Whether you're transitioning from hospitality, administrative support, retail, or another service-based background, full training and ongoing mentorship are provided.
What You'll Be Doing
Support clients with travel-related requests, preferences, and planning details
Research and review travel options including hotels, cruises, transportation, tours, and activities
Coordinate reservations and confirmations using approved booking and supplier platforms
Share timely updates regarding itineraries, reservation progress, and next steps
Respond professionally to client questions through phone, email, and online communication tools
Assist with itinerary adjustments, service requests, and follow-up support when needed
Maintain organized client records and accurate documentation within internal systems
Participate in virtual onboarding, training sessions, and continued learning opportunities
What This Role Offers
Fully remote work environment
Flexible scheduling options
Comprehensive onboarding and guided training resources
Ongoing professional development and mentorship support
Access to travel industry tools, supplier systems, and coordination platforms
Eligibility for travel-related incentives, discounts, and recognition programs
Advancement opportunities within a growing remote team
Preferred Qualifications
Strong communication and interpersonal skills
Ability to manage multiple tasks while staying detail-oriented
Comfortable working independently in a virtual setting
Familiarity with basic computer systems, email, and online platforms
Reliable internet connection and professional work habits
Positive attitude with a willingness to learn and grow
Requirements
Must be at least 18 years of age
Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions