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Pre-Service Specialist





Fully Remote •
GA







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Job Type

Full-time


Description

  • Obtain surgery benefits, prepare patient estimates, and collect financial obligations prior to surgery.
  • Manage pre-payment plans to include collecting, posting, and assigning money.
  • Research and resolve patient overpayments and patient refunds.
  • Answer billing and payment related questions.
  • Identify and communicate A/R trends to Pre-Service Supervisor / RCM Manager.

Requirements

  • Minimum of two years’ experience working in all areas of collections in a physician practice.
  • Knowledge of medical terminology, ICD 10, and CPT codes.
  • Detail oriented and ability to multi-task in a fast paced environment.
  • Strong knowledge of Microsoft Office applications and payer websites.
  • Athena experience is preferred.
  • Excellent written and oral communication skills as customer service is a major focus at UMP!



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