UPS Field Service Representative

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Field Service Engineer – UPS / Critical Power

Home-Based

We are seeking an experienced UPS Field Service Engineer to support commissioning, maintenance, and emergency service of mission-critical power systems. This role is home-based with regional travel to customer sites including data centers, healthcare, and industrial facilities.

Key Responsibilities
• Commission, start up, maintain, and troubleshoot UPS systems and related equipment
• Perform preventive maintenance and emergency repairs
• Troubleshoot to the component level on UPS, batteries, PDUs, and STS
• Execute commissioning test procedures and complete detailed service reports
• Develop and follow Methods of Procedure (MOPs)
• Provide technical recommendations to improve system reliability

Required Qualifications
• 3–5+ years of critical power / UPS field service experience
• Strong component-level troubleshooting skills
• OEM factory training or significant experience with:
• Vertiv / Liebert / Emerson
• Schneider Electric / APC / MGE
• Eaton / Powerware
• Ability to read electrical schematics and manufacturer documentation
• Strong customer service and communication skills
• Willingness to work nights/weekends as needed
• Ability to lift up to 100 lbs

Preferred
• Third-party UPS service experience
• Technical degree or military electrical/electronics training

This role is ideal for seasoned UPS professionals seeking autonomy, technical challenge, and the opportunity to support mission-critical environments.