UPS Store Center Associate Remote Jobs

UPS is now hiring Remote Store Center Associates to provide virtual support for UPS Store locations across the country. In this role, you’ll help customers with packaging inquiries, shipping solutions, and retail-related questions, all from the comfort of your home.

Position: Store Center Associate (Remote)
Job Type: Full-Time / Part-Time
Location: Remote – U.S. based applicants only
Pay: $22–$26/hour

Key Responsibilities

• Assist customers with UPS Store services including shipping, returns, mailbox rentals, and packaging

  Respond to inquiries via phone, email, or live chat

  Provide information about pricing, delivery estimates, and store hours

  Troubleshoot service issues and escalate complex requests as needed

  Update customer records and log support interactions accurately

  Deliver a positive, brand-aligned customer experience remotely

Requirements

• High school diploma or GED required

  Previous customer service, retail, or UPS Store experience is a plus

  Excellent verbal and written communication skills

  Ability to multitask while using digital tools and databases

  Reliable home internet connection and a quiet workspace

  Strong problem-solving skills and attention to detail

Compensation

• Hourly Rate: $22–$26/hour

  Paid training

  Overtime and weekend availability bonuses

  Weekly or biweekly payment options

Benefits

• Work-from-home flexibility

  Medical, dental, and vision insurance for eligible employees

  Paid holidays and PTO

  UPS product and service discounts

  Opportunities for internal promotions to supervisory roles

How to Apply

UPS is expanding its virtual team to support The UPS Store network. If you're customer-focused and want a remote position that makes a difference, apply now!

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