US Healthcare Scheduling Coordinator

US Healthcare Scheduling Coordinator (Remote | Work From Home)
Location: Remote
Salary: PHP 40,000/month + Performance Bonuses
Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits
Schedule: U.S. Hours
About the Role
SmartScale360 is actively hiring a US Healthcare Scheduling Coordinator to support our growing home care clients across the United States.
If you have experience in healthcare scheduling, home care scheduling, patient coordination, caregiver scheduling, workforce management, or staffing coordination, we'd love to hear from you.

Key Responsibilities

Schedule and coordinate caregiver shifts for US home care clients
Monitor attendance, call-offs, and schedule adherence
Fill open shifts and ensure continuous patient coverage
Coordinate shift changes and caregiver replacements
Communicate with caregivers, patients, clients, and internal teams
Maintain accurate records within scheduling platforms
Generate scheduling, staffing, and attendance reports
Support daily workforce management and scheduling operations
Required Qualifications
At least 1 year of experience in Healthcare Scheduling, Patient Coordination, Workforce Management, Dispatching, Staffing Coordination, or Home Care Scheduling
Experience supporting US Healthcare, Home Care, Staffing, Healthcare BPO, or Medical Accounts
Excellent English communication skills
Strong organizational and multitasking abilities
Experience using scheduling or workforce management software
Reliable work-from-home setup
Work-From-Home Requirements:
Device: Intel i5 + 8 GB RAM minimum
100 Mbps internet
Backup device, internet, and power supply
Preferred Qualifications
Experience supporting US Home Care agencies
Experience with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, Verint, or similar scheduling platforms
Experience handling caregiver scheduling and patient coordination
Strong Microsoft Excel and reporting skills
Important Note:
To help streamline the hiring process, candidates are encouraged to secure an NBI Clearance upon application to avoid delays during client matching. Why Join SmartScale360? Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need.

Apply now and help us make home care seamless for U.S. clients!