VA needed for Airbnb communication - Contract to Hire
?? About the Role
Im looking for a kind, detail-oriented Virtual Assistant to help me manage a small, thoughtfully run Airbnb operation. The role includes guest communication, admin work, and weekly updates.
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?? Responsibilities
- Respond to guest inquiries/messages on Airbnb
- Send check-in/check-out messages using templates
- Monitor reviews and flag urgent issues
- Create or update message templates when needed
- Communicate with owner (me!) for weekly updates and follow-ups
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? What Were Looking For
- Excellent English writing & communication skills
- Friendly, professional, and warm tone in messages
- Detail-oriented and organized
- Experience with Airbnb or guest support is a plus (but not required)
- Flexible availability our guests dont always follow a set schedule, so its important that youre okay being gently available across the day (US EST). You dont need to sit at your computer all day just be responsive and proactive when messages come in.
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?? Ideal Personality
- Calm and proactive you think ahead, not just react
- Kind and thoughtful you care about peoples experience
- Honest and reliable you show up and follow through
- Someone who aligns with a peaceful, minimal, and healing aesthetic
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? Hours & Compensation
- 1015 hours/week
- $67/hour to start (with raise after trial period)
- Flexible schedule but quick responses (within 12 hours during U.S. day)
- Monthly performance bonus for consistent 5-star reviews ?
Apply Job!