Vacation Client Experience Consultant

Position Summary

We are seeking enthusiastic and service-minded individuals to join our expanding remote team as Vacation Client Experience Consultants. In this role, you will help clients coordinate vacation arrangements, manage travel-related details, and provide support throughout the booking and planning process.

This opportunity is ideal for individuals who enjoy assisting others, staying organized, and working in a flexible remote environment. Previous experience in the travel industry is not required, as comprehensive training and ongoing guidance are provided.

Responsibilities

Assist clients with vacation coordination, itinerary planning, and reservation support
Research destinations, accommodations, cruises, flights, and package opportunities using approved systems
Review booking details and travel information to ensure accuracy and completion
Provide clients with recommendations and helpful information based on their travel interests, timeline, and budget
Communicate professionally with clients through email, phone, and online messaging platforms
Support booking modifications, itinerary adjustments, and general customer inquiries
Maintain organized client files, reservation records, and travel documentation
Participate in virtual workshops, team meetings, and ongoing training programs

What We Offer

Remote work opportunity with flexible scheduling
Training resources and onboarding assistance
Access to travel-related incentives, discounts, and supplier promotions
Supportive team culture with ongoing mentorship
Opportunities for career growth and skill development

Qualifications

Excellent communication and customer support skills
Strong organizational abilities and attention to detail
Comfortable using online systems and basic computer applications
Reliable internet connection required
Ability to manage tasks independently in a remote setting
Must be at least 18 years of age
Must be legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain