Vendor Manager
Company Overview
Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com.
Position Summary
The vendor manager will be responsible for managing vendor activities and maintaining both new and existing vendor relationships. They identify suitable vendors, negotiate pricing, and ensure that vendors fulfill their contractual obligations as per the Company’s expectations. They drive vendor compliance and delivery performance by streamlining compliance management and maintaining vendor scorecarding.
Role & Responsibilities
Foster and maintain long-lasting relationships with vendors, and serve as their primary point of contact
Regularly evaluate strategic fit by monitoring vendor usage and performance to ensure financial and operational objectives are met
Critically review vendor budgets and agreements to ensure vendor obligations and contractual terms are met
Provide coaching and feedback to vendors as required
Serve as an intermediary between vendors and internal stakeholders
Work cross-functionally to provide clear, consistent communication and direction to vendors
Liaise with internal stakeholders to provide regular and timely status updates
Conduct quality assurance on work delivered as required
Troubleshoot and facilitate resolution when quality errors are reported, outlining preventative and corrective actions
Review and approve vendor invoices, and validate alignment with contract terms and service
Create, update, renew and cancel contracts as required, including supporting the negotiation of pricing
Streamline and lead improvements to the vendor management process including onboarding, vendor compliance and tracking vendor performance
Maintain and improve standard operating procedures, work instructions and any applicable forms and templates that pertain to vendor management
Identify opportunities for process improvement and provide recommendations for change
On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
Ensure all SOPs are followed with consistency
Conducts miscellaneous tasks or projects as assigned
Skills & Qualifications
Ability to work both collaboratively and autonomously
Excellent time management and organizational skills
Strong negotiation skills
Strong analytical, critical thinking, and problem-solving skills
Excellent communication skills (interpersonal, written, verbal) with the ability to communicate effectively with internal and external customers and stakeholders
Ability to prioritize and manage tasks, and make effective decisions in a fast-paced, priority shifting, and time-sensitive environment delivering high quality work with attention to detail
Bachelor’s degree in Business Management, Business Administration, Supply Chain Management or equivalent
Minimum of three (3) years of relevant experience, preferably including some vendor management experience
Experience building relationships and negotiating with vendors
Advanced Microsoft skills (emphasis on Excel skills)
What We Offer
Competitive compensation package including extended health benefits, paid-time off, volunteer leave, employer-matching retirement savings, etc. and company paid Employee Assistance Program
Excellent opportunities for personal and career development
Collaborative and supportive company culture
Policy Reporter’s Core Values
Excellence
Value & Respect
Continuous Learning
Ownership & Accountability
Teamwork
Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
We use AI tools to assist with application screening and to transcribe and summarize interview responses. These tools do not make decisions; all hiring decisions are made by human reviewers.