Virtual Assistant (General Pool)

Company: Ascension Business Solutions LLC
Work Setup: Remote (Full-Time)
Schedule: U.S. Business Hours (Graveyard Shift – PH Time)
Compensation: Competitive compensation package starting at ₱30,000 - ₱45,000 commensurate with experience and role alignment

About the Role

Ascension Business Solutions LLC is seeking reliable, coachable, and process-driven Virtual Assistants to join our growing team supporting U.S.-based healthcare and professional service clients.

ABS is not a staffing agency. We operate as a people operating system—handling hiring, training, documentation, performance management, and continuity so our clients don’t have to.

This is a Virtual Assistant role, where responsibilities and final placement are determined after assessment and alignment. Candidates are evaluated for fit across multiple VA functions, including but not limited to:

Virtual Scheduler

On-Call Assistant

Virtual Recruiter

Social Media Manager (SMM)

Sales or Sales Support VA

Executive Assistant (EA)

Intake or Medical Support VA

Billing or Revenue Cycle Support VA

ABS hires for character first, skills second. We value accountability, communication, coachability, and respect for process—and we provide structured training and support to build role-specific skills over time.

Key Responsibilities:

(Responsibilities may vary based on client assignment and business needs)

Manage emails, messages, and client or internal communications following documented guidelines

Schedule appointments, meetings, and maintain accurate calendars

Perform data entry, record updates, and documentation in spreadsheets, CRMs, or client systems

Provide customer or client support using approved scripts and escalation paths

Support operational, sales, recruitment, scheduling, or intake workflows as assigned

Prepare basic reports, summaries, or trackers as instructed

Assist with light social media, content, or administrative tasks when clearly defined

Maintain organized records and follow documentation and reporting standards

Communicate clearly, professionally, and consistently with clients and internal teams

Qualifications:

Graduate of a 4-year course or a Bachelor’s degree

Excellent English communication skills (written and verbal)

Strong attention to detail, follow-through, and time management

Ability to work independently while following structured processes and SOPs

Familiarity with Google Workspace, Microsoft Office, Slack, and similar tools

Willing to work an 8-hour graveyard shift - PH Time, aligned with U.S. business hours

Stable internet connection (Minimum of 100MBPS for Download Speed; Minimum of 50MBPS for Upload speed) and reliable computer equipment (Minimum of Intel Core i5 or equivalent with minimum 8GBs of RAM) - With backup device. 

Professional, coachable, and open to feedback and role reassignment as needed

Preferred (but not required):

Prior experience as a Virtual Assistant supporting U.S.-based clients

Experience in healthcare support, home care, recruitment, sales, scheduling, or operations

Familiarity with CRMs, scheduling platforms, EMRs/EHRs, or productivity tools

Ability to adapt across different support functions based on training and performance

Training & Performance Expectations

All Virtual Assistants undergo structured onboarding and role-based training

Client-specific systems, workflows, and standards are taught during onboarding

Ongoing coaching, performance reviews, and feedback are part of the role

Success is measured by accuracy, reliability, communication, and adherence to process

Compensation & Benefits:

Ascension Business Solutions offers a structured, long-term employment opportunity designed to support stability, growth, and professional development.

Competitive compensation package starting commensurate with experience and role alignment

Paid training and structured onboarding

Fully remote work setup, including a company-issued laptop and noise-canceling headset (subject to role and eligibility guidelines)

HMO health coverage, subject to company eligibility requirements

Performance-based annual salary increases

Paid Time Off (PTO) to promote work-life balance and well-being

Retention bonus for long-term team members

Referral bonus program

Performance bonuses and incentive programs are available upon reaching 6 months of tenure

ABS is intentional about building long-term professional partnerships, not short-term or gig-based arrangements.

Career & Compensation Growth:

Team members who demonstrate consistent performance, reliability, and alignment with ABS standards may be eligible for compensation growth over time. Based on performance and role alignment, there is a strong potential to reach a monthly salary of up to ₱39,000 or more after one (1) year of continuous employment.

Note: Salary growth is performance-based and not guaranteed.

Why Join Ascension Business Solutions?

You are not working alone—you are backed by a company

Clear SOPs, documentation, and escalation support

Long-term stability with role mobility and growth opportunities

Structured training, coaching, and performance management

Values-driven culture guided by Love, Support, and Excellence

Disclaimer: Responsibilities may evolve based on business needs and client assignments. Employment is at-will.

How to Apply:

Complete the Application Form and include the following:

Vocaroo introduction link

Updated resume

Device specifications screenshot

Internet speed test result

⚠️ Incomplete applications may not be processed.