VP, Pre-Sales

Sycurio is redefining how enterprises handle payments across customer interactions. We replace fragmented, high-risk payment processes with a secure, API-driven platform that spans contact centers, digital channels, and payment systems.

Our focus is simple: to protect every transaction, in any channel, without disrupting the customer experience, while enabling scale, automation, and compliance by design.

The VP, Pre-Sales is the technical lead in the sales cycle, responsible for guiding opportunities from discovery through solution validation to close. Acting as a trusted advisor to enterprise customers and partners, this role ensures technical alignment, accelerates deal progression, and protects solution integrity.

This role is critical to:

Driving high-quality pipeline progression

Ensuring accurate, scalable, and standardized solution design

Supporting a solution- and value-led sales motion

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Key Responsibilities:

Sales Execution & Deal Progression

Own the technical qualification and solution design for assigned opportunities

Lead High-Level Design creation and ensure completion within defined timelines

Identify and resolve technical blockers early to maintain deal velocity

Customer Engagement

Act as the primary technical advisor to enterprise customers and partners

Deliver executive-level presentations and product demonstrations

Translate complex technical capabilities into business value and outcomes

Build credibility across technical, operational, and executive stakeholders

Solution Design & Documentation

Design scalable solutions leveraging template-based architectures

Capture and document customer requirements and use cases

Support proposal development with clear, commercially viable designs

Sales & Partner Enablement

Support AEs in customer meetings, workshops, and deal strategy

Respond to RFIs/RFPs with structured, high-quality technical input

Train and enable channel partner Sales Engineers

Contribute to continuous improvement of demo environments and assets

Key qualifications, skills, experience:
Mandatory

Proven experience as a Pre-Sales / Sales Engineer in enterprise SaaS environments

Strong expertise in either:

Contact Centre (CCaaS, telephony, IVR, CRM integrations)

Payments / PCI-compliant systems

Executive-level presentations and demos

RFx responses and tender processes

Experience designing scalable, standardized solutions

Excellent communication skills (written and verbal)

Technical & Domain Strength

API-based architectures

Cloud environments (AWS preferred)

System integrations across CCaaS, CRM, and payment ecosystems

Ability to translate technical requirements into commercially viable solutions

Behavioral

Structured, disciplined approach to pipeline progression

High ownership and accountability in deal execution

Ability to operate under pressure with multiple concurrent deals

Collaborative mindset across Sales, Product, and Delivery teams

Desirable

Experience with PCI DSS compliance frameworks

Exposure to omnichannel payment solutions (voice, IVR, digital, chat)

Experience working with channel partners and OEM models

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