Website Support Specialist

Remote, USA
Posted Jun 14, 2026
Full-time

Start your career journey with us! We have an easy-to-learn role for a Website Support Specialist! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

 

 

Website Support Specialist
Job Description... Position Overview: We are seeking a highly skilled and motivated Website Support Specialist to join our dynamic team. The ideal candidate will possess a strong background in website design and editing, with proficiency in WordPress, Google Analytics, Microsoft Center, and other major website builders.

This individual will play a crucial role in providing ongoing support to ensure the optimal functionality, design, and user experience of our websites. Responsibilities:
Website Design and Editing:
• Create visually appealing and user-friendly website designs.
• Implement design changes, updates, and enhancements using WordPress and other major website builders.
• Collaborate with internal teams to understand design requirements and objectives. Content Management:
• Update and manage website content to ensure accuracy and relevance.
• Utilize design tools to enhance visual elements and overall aesthetics.
• Ensure consistency in branding and messaging across the website.

Troubleshooting and Technical Support:
• Identify and resolve website issues promptly.
• Provide technical support for website-related inquiries.
• Collaborate with developers and IT teams to address complex technical challenges. User Training and Documentation:
• Conduct training sessions for internal users on website management.
• Develop documentation and tutorials for website-related processes.
• Assist users in understanding and utilizing website features effectively. Quality Assurance:
• Perform regular website audits to identify and address any issues.
• Conduct testing to ensure compatibility with various browsers and devices.
• Implement best practices for website performance and security.

Qualifications:
• Proven experience in website design and editing, with a strong portfolio showcasing past projects.
• Proficiency in WordPress and other major website builders (e.g., Wix, Squarespace).
• Solid understanding of design principles, user experience, and responsive design.
• Excellent troubleshooting skills and the ability to address technical challenges.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Familiarity with SEO best practices and website analytics.
• Experience in training and supporting end-users. Education and Experience:
• Bachelor's degree in a relevant field (e.g., Web Design, Graphic Design) preferred.
• 3+ years of experience in website design and support. How to Apply: Please submit your resume, portfolio, and a brief cover letter detailing your relevant experience to marketing@socialjackmedia.com.

Include "Freelance Website Support Specialist Application" in the subject line. Work & Salary Schedule:
• Remote
• 20 Hours per week
• $15 per hour
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 20 per week
Benefits:
• Flexible schedule
Experience level:
• 3 years
• 4 years
• 5 years
Schedule:
• 8 hour shift
• Monday to Friday
Work Location: Remote Apply Job!

 

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