Willi Mobility - Sales & Operations Manager

Sales & Operations Manager
Part-Time (20 hours/week) | Fully Remote
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About the Company
Join a fast-growing and innovative European logistics company transforming the way vehicles are transported across borders. With a strong focus on efficiency, reliability, and outstanding customer service, the company is redefining standards in the car transport industry. Powered by modern logistics technology and a highly motivated international team, they deliver seamless, premium experiences to customers across Europe.

Backed by experienced global business leaders, the company is on an exciting growth journey and offers a dynamic environment where initiative and impact are truly valued.

About the Role

We are looking for a driven and customer-focused Sales & Operations Manager to play a key role in managing leads, strengthening client relationships, and supporting operational execution. In this position, you will own the full sales cycle while collaborating closely with internal teams to ensure smooth service delivery.
This is an excellent opportunity for a commercially minded professional who thrives in a fast-paced, remote-first environment and enjoys combining sales ownership with operational coordination.

Responsibilities

Manage inbound and outbound leads from first contact through deal closure, ensuring a structured and conversion-focused sales process

Serve as the main point of contact for customers and key accounts, building long-term relationships

Lead negotiations, follow-ups, and commercial discussions to drive revenue growth

Coordinate customer requirements internally and externally to ensure seamless service execution

Maintain and optimize CRM data, pipeline tracking, and pricing coordination

Collaborate closely with operations teams, carriers, and external partners to align expectations and resolve issues

Provide clear, timely, and professional communication via phone and written channels

Ensure accurate handover of closed deals to operations for smooth fulfillment

Identify opportunities to improve sales efficiency and customer retention

Take ownership of ad-hoc sales and operational initiatives in a dynamic startup environment

Requirements
Proven experience in sales and key account management, ideally in B2B, logistics, automotive, SaaS, or marketplace environments

Ability to independently manage the full sales cycle, including outreach, follow-ups, negotiation, and closing

Fluent English (required)

Fluent Spanish and Portuguese (required)

Strong commercial mindset with excellent negotiation skills

Excellent written and verbal communication abilities

Experience working with CRM systems and managing sales pipelines

Strong organizational skills and attention to detail

Comfortable working in a fully remote and fast-paced environment

Proactive, hands-on, and solution-oriented mindset

Strong customer-centric approach

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