Windows Systems Administrator with healthcare related industry experience - 100% remote

Windows Systems Administrator with healthcare related industry experience - 100% remote

Systems Admin II

GENERAL PURPOSE OF THE JOB:

The System Administrator II will provide technical skillsets to support ROPS production applications, products and services. The System Administrator II will provide support, maintenance, monitor all ROPS production systems, troubleshoot, resolve technical issues, provide downstream KB's for the Service Desk, and facilitate process automation wherever possible. The System Admistrator II will ensure IT best practices in production environments and ensure the company security policies are followed.

The System Administrator II will be responsible to learn and develop the full duties of the teams they support, and will be expected to work alongside them. They will also liaise with internal IT teams, external vendors, QA, and Product Management teams. The System Administrator II must be able to drive results and clear obstacles by collaborating with other teams.

The Systems Administrator is a critical member during Month End Close (MEC). This role does include afterhours on-call responsibilities on a rotating on-call schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Provides support and maintenance of ROPS systems

Requirements gathering and writing technical and functional KB documents

Serve as a liaison between support team members

Prepare and/or present documentation of business/technical presentations.

Ensure timely and accurate communication with support teams

Other duties as assigned

ADDITIONAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Provide product support through triage, troubleshooting, and ticketing, to support ROPS systems

Identify, define, and streamline or automate critical and routine tasks and processes

Follow change management processes to communicate all new process, content, and feature changes to IT and support teammates

Work with business stakeholders, support tiers, end users, product managers, engineers, legal, compliance, privacy, and risk to development and improve product maintenance processes

Create and update application documentation

Application updates and maintenance of ROPS applications

Technical middleware support for 30 production business critical applications

System vulnerability remediation

Upcoming Windows server upgrades

Microsoft server upgrades

Troubleshooting system performance concerns

Administer system and application monitoring and altering

Administors all server certificates for ROPS servers

IT project management at the Systems Administrator level

Follow IT best practices

Ensure the IT security policies are being followed and implemented

MINIMUM QUALIFICATIONS

3-5 years of experience in an IT similar role

BA/BS degree in a technology related field, business administration or equivalent experience.

IT healthcare experience suggested

Window OS

Active Directory

IIS

Backups

Data security including NTFS, share permissions, SFTP/FTPS, SSL/TLS

Windows clustering

Disaster recovery

3-Tier application infrastructure

ColdFusion experience preferred but not required

Monitoring and alerting systems

VMware infrastructure

Database connectivity and troublshooting experience

Excellent verbal and written communication skills

Extremely detail and process oriented

Able to work independently and juggle multiple projects

Dynatrace experience would be a plus.

Keywords:

Education: ADDITIONAL QUALIFICATIONS:

Microsoft Office Suite

Jira, ServiceNow, and Confluence

Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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Dice Id:

cxbcsi

Position Id:

Job44047

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