Workday Functional Consultant (Advanced Compensation and/or Benefits + Other Modules)

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Summary:
The Functional Consultant will serve as a functional SME in the deployment of Workday solutions by advising, designing, configuring, documenting, and testing to ensure that issue resolution and/or projects are accomplished within the prescribed time frame and meet the specific needs of the client. A mix of consultative skills, business knowledge, technical expertise, and collaboration is needed to effectively achieve successful client results. The consultant will be a SME in Advanced Compensation and/or Benefits and at least 2 other functional areas within Workday, and should be able to balance multiple clients or projects at the same time. The employee will demonstrate an overall average rating of 3 or higher in interpersonal skills defined below.

Essential Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performs duties as the functional consultant on Workday projects, by demonstrating in-depth knowledge and expertise of Advanced Compensation and/or Benefits and several other Workday functional areas, such as Core HCM, Compensation, Talent, Absence, Time Tracking, Integrations, Security, Data Conversion, Payroll, etc.

Work directly with clients to research, troubleshoot, and resolve configuration issues or implementation of new functionality

Prove ability to successfully analyze, develop, implement, and document complex Workday requirements and processes

Manage incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements

Display expertise and experience with aspects of Workday implementation modules, including requirements gathering, fit or gap analysis, functional design documentation, user acceptance testing, training and deployment activities

Effectively manage, prioritize and escalate client issues as required

Possess sound analytical problem-solving and documentation skills

Manage multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner with little supervision

Demonstrate ability to provide training and knowledge transfer on the Workday solution to clients through training sessions, development of work instructions, job aids, and other collateral

Analyze and recommend continued process improvements, implementations best practices and system enhancements to support clients, business strategies and operational needs, including proactive review of existing implementations against industry best practices

Lead or participate in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, end-user and training

Provide business analysis and requirements gathering skills with proven ability to think outside the box and find solutions to complex business problems

Excellent oral and written communication skills and interpersonal skills, delivering to internal team, functional and management audiences, as well as to external clients

Display practical experience gained on Workday implementation projects or Workday end user experience

Proven ability of strong analytical mindset and usage of analytics and reporting tools (e.g. pivot tables)

Demonstrate ability to proactively and effectively forecast client workload for resource planning, as well as timely completion of forecasts and weekly timesheets

Demonstrate ability to set, manage, and meet expectations and deadlines, internally and with clients

Understand the importance of client satisfaction and apply it in the process of servicing the client

Determine client needs

Display strong consulting skills, handling customer expectations

Requirements:
Functional Workday Experience: Expert knowledge in Advanced Compensation and/or Benefits and at least 2 other areas of experience in HCM, Recruiting, Talent, Learning, Payroll, Compensation, Time Tracking, Absence, etc.

Education and experience: Bachelor’s degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience.

Workday Environment Experience: 5+ environments

Years of Workday Experience: 3+ years

Workday Implementation Experience: 2+ years

Workday Experience: Applied experience with partner solutions and follow documentation (ex, HireRight, SSO), Workday Studio as well as work with Web services and 3rd party API’s within Workday

Work authorization/security clearance requirements: Must be authorized to work in the United States.

Physical demands: Prolonged periods of sitting at a desk and working on a computer.

Travel required: