Workforce Development Coach

Mission Economic Development Agency (MEDA) is a non-profit organization dedicated to promoting economic development and job creation in San Francisco's Mission District. The Workforce Development Coach is responsible for providing group and one-on-one coaching in workforce development and financial capability, focusing on enhancing job development skills and supporting clients in achieving their career goals.

Responsibilities

• Coach clients through job readiness, resume and cover letter writing, prepare for job interviews, and build proficiency in core workplace competencies
• Provide wrap-around support and resources to assist job seekers in removing and navigating potential job barriers, such as transportation, language, immigration status, limited technology access and skills, etc
• Enroll eligible clients into skill building and vocational training programs
• Ensure timely, thorough data entry, maintaining an accurate record of the client’s participation and progress, to ensure reports are accurate, meet compliance standards and demonstrate impact
• Provide financial capability coaching, including reviewing financial debt, income, savings, and credit, provide resources for meeting financial goals and asset building
• Assist clients with job search, connect them with relevant hiring events, and potential employers to increase career pathway opportunities
• Collaborate with partners to coordinate workshops and services, ensuring clear, ongoing communication and efficient support for shared clients
• Participate in participant outreach events, client onboarding and orientations
• Lead or co-facilitate professional development workshops and skill building classes, as assigned
• Participate in special projects as needed within MEDA and the Asset Building Department; work well in team settings
• Other duties as assigned

Skills

• Fluency in Spanish and English is required
• Mission alignment with MEDA's mission and vision; experience and passion serving underserved populations, particularly low-income individuals, immigrants, and English learners is required
• 1-2 years of workforce, financial and/or health coaching experience is required
• Experience with conducting training and facilitating classes and meetings
• Experience in collecting data and conducting data entry and reporting is required
• Demonstrated professional and planning skills to effectively work in a fast environment and work well with changes in priorities
• Knowledge of San Francisco's workforce and social service network is a plus
• Bachelor's degree preferred, or equivalent experience
• Knowledge and proficient use of software technology, including MS Office, Salesforce, and Google Suite
• Excellent oral and written communication skills
• HUD Certification or ability to pass the HUD Certified Housing Counselor Exam within 90 days of hire date
• Must be able to pass a background check (DOJ and FBI) and a TB test

Benefits

• Comprehensive medical, vision, and dental insurance for employees and their dependents – 100 percent covered by MEDA
• 401(k) plan for employees
• Generous paid time off - with a minimum of 20 days for new employees
• Employee Assistance Program that offers free financial or legal counseling to employees or their families
• Other forms of voluntary benefits

Company Overview