2026 Management Development Program - Retail Performance Enablement

M&T Bank is seeking candidates for their Management Development Program (MDP) in Retail Performance Enablement. This program offers a year of on-the-job training combined with classroom instruction, focusing on sales enablement and change management to enhance retail performance.

Responsibilities

• Support the development, testing, and rollout of sales tools, frameworks, and performance solutions
• Contribute to improving the Lead Management Framework, including process optimization, reporting, and field feedback loops
• Assist in designing and refining branch-facing resources that enhance productivity, customer engagement, and sales effectiveness
• Participate in annual and quarterly sales planning activities, including data review, field insights gathering, and materials preparation
• Help coordinate cross-functional workstreams to ensure alignment between strategy and branch execution
• Support the development of standardized processes to drive consistency across the branch network
• Collaborate on change initiatives that impact the field—ranging from new tools to updated sales practices
• Draft field communications such as playbooks, talking points, updates, and rollout guides
• Help support readiness planning, pilot design, feedback gathering, and adoption measurement
• Work with business partners across Retail, Marketing, Product, Analytics, and Education to understand needs and drive solutions
• Assist with field listening sessions to identify challenges and opportunities
• Provide support for branch leaders implementing new initiatives
• Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department
• Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback
• Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP
• Core Training - Participate in ten weeks of training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills
• Develop a solid understanding of banking functions, processes, and operations
• Group Projects - Participate in two group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management
• Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions
• On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment
• Job specific training teaches departmental policies, procedures, systems, and products
• Upon completion of MDP, all incumbents attain basic skills necessary to become entry-level professionals and/or managers in their assigned department
• Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite
• Identify risk-related issues needing escalation to management
• Promote an environment that supports belonging and reflects the M&T Bank brand
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned

Skills

• Bachelor's Degree candidate at a school where M&T Bank recruits MDPs pursuing a degree in Business, Communications, Economics, marketing, or related fields (or an MBA student with no work experience)
• Outstanding academic credentials (GPA of 3.0 or better)
• Up to 1 years' work experience
• Outstanding written and verbal communication skills
• Demonstrated interpersonal skills
• Demonstrated problem solving skills
• Demonstrated analytical skills
• Demonstrated computer skills
• Demonstrated presentation skills
• Demonstrated leadership abilities
• Work/internship experience
• Work Visa Sponsorship not offered for this role

Company Overview