Account Coordinator or Account Manager

CTP is looking for an Account Coordinator or Account Manager to support several key accounts at the agency. The role involves managing day-to-day projects, guiding client deliverables, and maintaining communication with clients and internal teams to ensure project alignment and success.

Responsibilities

• Managing day-to-day projects on 2–3 client accounts, supporting integrated work across brand, creative, media, and analytics teams
• Guiding key components of client deliverables from creative conception through execution and final delivery, partnering closely with your manager to ensure work is on time, on budget, and strategically sound
• Supporting the development of strategically led creative briefs in collaboration with Account Supervisors and internal teams
• Owning project details end to end, proactively communicating with your manager(s) to ensure alignment on priorities, risks, and next steps
• Taking a proactive approach with clients and internal teams by anticipating due dates, initiating follow-ups, and keeping projects moving forward
• Maintain and oversee the client/agency status report
• Leading and facilitating client and internal meetings, including agenda development, note-taking, and clear articulation of takeaways and next steps
• Summarizing critical meetings and calls with thoughtful recaps that include key decisions, implications, and actionable next steps
• Maintaining and tracking fee and production budgets across all accounts, including both retainer and project-based work, with accurate monthly reporting
• Proofreading all client deliverables and partnering with internal teams to make updates or revisions as needed
• Coordinating the transfer of creative assets to the media and broadcast teams using CTP’s standard trafficking processes
• Organizing and maintaining a clear and consistent filing structure for client marketing assets, ensuring proper naming conventions and easy access
• Monitoring competitive activity, industry trends, and emerging AI tools and solutions on an ongoing basis, sharing relevant insights and recommendations with internal teams and clients
• Acting as a strong internal collaborator, keeping communication clear and productive across disciplines

Skills

• Ability to commute to our Boston office 2x/week (Tuesday and Wednesday)
• 0-3 years of marketing or advertising experience; agency experience strongly preferred
• Bachelor's degree required
• Experience working or interning in integrated marketing environments across traditional and digital channels
• Strong organizational skills with the ability to manage multiple workstreams at once
• Detail-oriented with a strong sense of ownership and follow-through
• Clear, confident communicator with strong written and verbal skills
• Ability to work both autonomously and collaboratively with internal teams and client partners
• Proficiency in Microsoft Office and Google Workspace
• Please note, all employees are required to be in-office at our CTP location on Tuesdays and Wednesdays
• Applicants must be legally authorized to work in the United States. We do not offer visa sponsorship for this role
• Agency experience strongly preferred

Benefits

• Comprehensive benefits package
• Collaborative, supportive culture focused on delivering breakthrough ideas for our clients.

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