Account Executive
About Citizen
Citizen is the #1 public safety app in the US, used by over 10 million people across 60+ U.S. cities to stay safe and informed in real time. Every alert is sourced directly from verified 911 data or live user reports. People have used Citizen to evacuate from fires, recover missing children, and get emergency help in under two minutes.
We offer three core products:
Citizen (free): Real-time alerts, live incident maps, and community broadcasts
Plus ($6/mo): Adds police scanners, crime stats, and customizable alert zones
Premium ($20/mo): Connects users 24/7 to a trained safety agent who can track them, contact emergency services, and alert loved ones
Our mission is simple: Protect the World. We're building the first global safety network where people protect each other — instantly and transparently. We've raised $100M+ from Founders Fund, 8VC, and Greycroft, and we're hiring builders who want to work on problems that matter.
About the Role
As our first full-cycle Account Executive, you will:
Own the full sales cycle from lead generation to close
Prospect and identify new customers across industries using tools like Apollo, SalesNavigator, Nooks & Hubspot
Develop a deep understanding of our solution and communicate its value clearly
Collaborate with product and customer success to relay customer feedback and shape roadmap priorities
Manage pipeline and forecasting in CRM (Hubspot) with rigor and transparency
Key Responsibilities
Prospect-hunter mindset: can generate and work own leads
System builder: builds lightweight but repeatable processes
Value seller: ties product back to customer pain and urgency
Customer-obsessed: relays product feedback and closes loops with urgency
Qualifications & Skills
You’ve successfully sold early-stage B2B SaaS with limited playbooks or brand recognition due to the early stage of the product
You’re a natural prospector and relationship builder who thrives with ambiguity
You bring structured thinking, strong writing, and concise storytelling to every interaction with a client
You have a bias for action and hunger to win—without cutting corners
You care deeply about the mission and want your work to matter
You are a mature professional with strong executive functioning skills
Requirements
5-7 years of quota-carrying experience in sales roles with full-cycle B2B SaaS sales
SDR experience & very comfortable getting on a phone
Sourcing 40-75% of their own pipeline through prospecting, events
Proven ability to generate pipeline and close deals with $10k–$100k+ ACV
Experience selling to security management, physical security, or operations teams
Sales cycle 3-6 months & can break down why that long, compared to peers
Demonstrated success in early-stage environments (Series A/B)
Top 15% within team against quota
Best on team at driving pipeline
Can speak to being solely responsible for key areas of sales enablement with new hires or mentorship responsibilities as a Sr IC or junior manager
Demonstrated ability to be highly leveraged
Familiarity with HubSpot, SalesNav + data enrichment tools
Experience with call platforms like Orum
Can speak to where high ROI usage of chatgpt-type of solutions
Salary Range
Salary Range: $75,000-85,000 annually, variable OTE $175,000 uncapped, + equity
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
100% employer-paid medical, dental, and vision for employees
Unlimited PTO
Up to 14 weeks paid parental leave (for all parents)
Monthly tech stipend
Free mental health support
Hybrid work environment + catered lunches (NYC HQ)
Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.