Account Executive-Miami
About the role
- Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of MIA and surrounding areas).
- Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
- Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
- Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
- Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
- Hold regular monthly customer business reviews using data and deep expertise to improve customer experience
- Proven track record of driving large scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers.
- Deep regional knowledge of local airports, seaports, local leaders and influencers.
- Experience in logistics and/or supply chain technology, TMS, SaaS, and/or FinTech.
- Intense obsession with customer experience and proven ability to drive value based growth while also helping shape internal roadmap through deep customer insights.
- Strong use of CRM (ideally Salesforce) and data analytics tools to make data driven decisions for customers and the organization
- Bilingual (English/Spanish)
- The Total Compensation Range: $180,000 - $200,000; this includes annual base salary and commissions-based on experience & qualifications
- Health & Wellness: Medical, dental, and vision plans for you and your family
- Future-Ready: 401(k) with company match
- Work Life Balance: Generous flexible PTO program and paid holidays
- Grow With Us: Professional development opportunities