Account Executive, Premium & Membership Sales
Seattle Kraken is building a championship organization that serves fans and business partners through world-class sports and entertainment. The Account Executive, Premium & Membership Sales is responsible for generating new business and cultivating client relationships to drive revenue growth through various ticket sales.
Responsibilities
- An unrelenting effort and enthusiasm to create sales through relationship building in the business community, following up on inbound leads and prospecting through cold calls, email marketing and social selling
- Make 50+ calls daily with unrelenting positivity
- Produce business results with a non-stop forecheck mentality
- Contact, schedule, and conduct in-person, phone and virtual presentations with appropriate decision makers within targeted accounts
- Effectively communicate Kraken value proposition and key benefits to prospects, matching product solutions to customer needs
- Meet and exceed all weekly and annual sales goals
- Involvement in game day activities including, but not limited to, suite visits, complaint resolution, and prospect entertainment
- Uphold an extraordinary level of customer service
- Utilize SalesForce CRM, DocuSign and Archtics ticketing system to maintain electronic records of all customers and prospects. Demonstrate the ability to navigate and successfully use all job-related systems
- Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals
- Make actionable and insightful recommendations for new products and enhancements
- Always represent the organization in a positive and professional manner
- Perform other duties as assigned
Skills
- Bachelor's Degree or equivalent combination of education, work experience, and/or military service
- Phone call enthusiasm
- Perseverance to endure rejection
- Relentless pursuit of excellence
- Grit and determination
- High level of competition
- Highly disciplined and consistent approach to prospecting and contacting prospects
- Strong verbal and listening skills, with an expert ability to present and communicate new ideas and concepts
- Extremely organized and detail oriented, resourceful, and able to handle multiple projects simultaneously
- Coachable and able to take and apply direction and feedback
- Extremely persistent
- Ability to be prompt and on-time
- Strong desire to continue career in sports sales
- Works well in a team environment
- Must be a strong communicator and cross-organizational collaborator
- Always demonstrates a positive and professional attitude
- Ability to maintain a flexible work schedule (evenings and weekends)
Benefits
- Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans
- Company-paid life insurance and short & long term disability insurance
- Company-paid employee assistance program and Headspace subscription
- Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available
- Company-paid Orca card
- 401k (pre-tax and Roth) with Company match up to 4%
- 10 vacation days, 3 personal holidays, and accrued sick time
- Minimum 10 paid holidays per year
- Paid parental leave
- Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events
- Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners
- Company-wide recognition platform
Company Overview