Account Executive, Vancouver
Who We Are
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
What you’ll do
Own and close a defined book of business across the Canadian healthcare market
Run full-cycle sales processes from discovery to close, including multi-stakeholder and executive-level deals
Partner closely with SDRs and BDRs to convert high-quality leads into vertical building opportunities and closed revenue
Conduct deep discovery to understand clinical workflows, operational constraints, incentives, and hidden pain points
Deconstruct complex clinical and operational processes to clearly articulate where Heidi creates leverage and ROI
Deliver sharp, compelling product demos and presentations tailored to specific customer use cases
Build and manage a healthy pipeline using a mix of outbound, inbound, and product-led signals
Navigate procurement, legal, and security conversations with confidence and precision
Collaborate tightly with Product, Marketing, Operations, and Customer Success to drive deal momentum and successful handoffs
Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market
Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market
What we’re looking for
A proven closer who takes full ownership of outcomes and consistently hits or exceeds targets
Intellectually sharp, coachable, and relentlessly driven to improve their craft
Comfortable selling into ambiguity and earning wins the hard way
Motivated by ownership, leverage, and long-term upside rather than short-term comfort
A clear, credible communicator who can earn trust with clinicians, operators, and executives
Experience selling software is preferred; healthcare or SaaS experience is helpful but not required
We care less about where you’ve sold and more about how you think, how you sell, and how you learn
The way we work
1. Build to Last
We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
2. Own Your Practice
Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
3. Move Fast, Stay Steady
We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
4. Make Others Better
Honest feedback, steady support, and shared growth keep our teams improving together.
Why you will flourish with us 🚀?
In office to collaborate with like-minded professionals
Healthcare, Dental, Vision benefit options
Personal development budget of $500 per annum
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
The opportunity to fast track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.