AI Creative Operations

AI Creative Operations | Full-Time | PST or EST Time Zones

Job Details

Location: Remote (North or South America preferred, working within PST or EST time zones)
Hours: Full-time, with flexibility for occasional evening and weekend support
 

PLEASE READ BEFORE APPLYING

We are only reviewing applications submitted through our portal. Please apply through the following link:

https://forms.clickup.com/9017085020/f/8cqbk2w-105957/MCCLUWTF6C3NYZ0RMG

Who We're Looking For

We're looking for a systems builder who understands both AI and creative production workflows.

This is not a generalist AI research role. The AI Creative Operations role exists to build and maintain the AI infrastructure that powers content production, social workflows, and creative execution across the company.

The ideal candidate combines operational thinking, technical execution, and strong editorial judgment. You should understand how content moves through production, where inefficiencies exist, and how to build automations and systems that reduce manual work without compromising quality or brand consistency.

You will work closely with the Production Lead and AI Operations counterpart to ensure production-side and operations-side systems remain connected, scalable, and aligned.

This role is best suited for someone who likes building real systems, shipping practical workflows quickly, and improving how creative teams operate at scale.

Core Problems You'll Solve

Build a unified source of truth for Moj's ideas, transcripts, source material, and production context across tools like Granola, Fathom, ClickUp, Drive, Slack, and WhatsApp

Create a shared AI voice layer that maintains consistent brand voice across all content and team members

Automate the pipeline from meetings, transcripts, and source material into structured content ideas and production tasks

Build repurposing systems that transform approved long-form content into multiple downstream formats automatically

Create real-time production visibility across content pillars, production status, blockers, and publishing readiness

Automate publishing and distribution workflows wherever technically feasible

What You'll Own

Build and maintain AI-powered production workflows inside ClickUp and related systems

Design automations connecting transcripts, notes, meetings, and source material to content production pipelines

Standardize content task structures, routing systems, and production visibility dashboards

Build AI-assisted repurposing systems for clips, carousels, threads, and social content

Develop and maintain prompt systems, voice guidelines, and internal AI workflows

Collaborate closely with Production, Marketing, and AI Operations to ensure systems remain aligned

Submit weekly reports covering shipped systems, work in progress, and operational blockers requiring decisions

Workflow & Collaboration

Work directly with the Production Lead and AI Operations counterpart 

Collaborate with Daniela on ClickUp organization, tracking, and coordination workflows

Conduct regular syncs with AI Operations to ensure production and operational systems remain compatible

Partner with the Marketing Coordinator to build and refine voice systems and AI content workflows

Ensure any systems affecting publishing, client-facing tools, or brand voice receive appropriate approval before launch

What We Need From You

Experience building AI-powered workflows, automations, or operational systems in creative, content, or marketing environments

Strong understanding of content production pipelines and creative operations

Ability to translate messy workflows into scalable systems and automations

Experience with tools like ClickUp, Notion, Zapier, Make, OpenAI, Claude, Airtable, or equivalent platforms

Strong editorial judgment and understanding of brand voice consistency

Comfort working independently and shipping systems quickly in fast-moving environments

Clear communication skills and strong operational organization

Who Thrives Here

This role is best suited for someone who:

Thinks like both an operator and a builder

Enjoys solving workflow inefficiencies with practical systems

Moves quickly from idea to implementation

Understands creative teams and how content actually gets produced

Balances technical capability with editorial taste and operational judgment

Prefers execution over theory

About Us

Trolley is a fast-growing creative operations company delivering high-impact digital and marketing solutions for high-profile clients.

We operate with an AI-first, Founder Mode mindset focused on ownership, execution, operational excellence, and continuous improvement.

Benefits

Fully remote work

Flexible schedule and time off

Access to leading AI tools

Direct collaboration with leadership

Long-term career growth opportunities

High-trust, fast-moving team culture