Associate Analyst, Customer Data - A&F Co.

Job Description:

The Customer Data Analyst is responsible for providing data-driven insights to enable the creation and execution of customer marketing audiences to drive increased revenues and margins. This position is responsible for pulling and communicating all customer data to support their campaign and audience strategies to maximize ROI and customer value. This position will be focused on Hollister Family of Brands. They will perform data analysis within our Customer Data Warehouse housed in Snowflake and within PowerBi. They will share findings and actional insights with stakeholders through the creation of dashboards, write ups, and presentations. Experience in analytics, storytelling, and communication are key to this role.  

What Will You Be Doing? 
Quantify and summarize total brand customer audience performance and outcomes
Complete comprehensive end-to-end analysis, from data collection and visualization to presentation of key findings and actionable insights  
Provide an objective source of truth to assess marketing campaigns and tactics   
Partner with stakeholders to set expected outcomes and goals for marketing campaigns and customer audiences
Build effective relationships with core stakeholders – marketing, analytics, planning, promotions, corporate strategy 
Perform QA of data collection and recommend necessary fixes and updates; escalate high impact issues to leadership for resolution  

What Do You Need To Bring? 
Bachelor’s degree or related experience
Need to have: 
minimum 1 year of data analytics, reporting, or other related experience  
Familiarity with querying languages, database structures and Microsoft Office Solutions, particularly Excel and PPT 
Expertise in SQL (Snowflake – preferred; SQL Server, etc) 
Experience with data visualization tools (Power BI – preferred; Adobe Workspace, Tableau, etc.)  
Excellent written and verbal communication skills 
Attention to detail with a strong focus on analytics 
Motivated with ability to thrive in a fluid and demanding environment 
Naturally curious, with a desire to dig deeper to find the why and identify key trends/ themes
Nice to have: 
Expertise in Web Analytic tools (Adobe Analytics – preferred) 
Experience with presenting to leaders / partners 
Comprehensive understanding of e-commerce, usability principles and site technologies  
Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies  

Our Company  
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

Benefits & Perks  
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  
Incentive bonus program
401(K) savings plan with company match
Annual companywide review process 
Flexible spending accounts 
Medical, dental and vision insurance 
Life and disability insurance 
Associate assistance program 
Paid parental and adoption leave 
Access to fertility and adoption benefits through Carrot 
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off and one paid volunteer day per year, allowing you to give back to your community 
Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) 
Seven associate wellness half days per year 
Merchandise discount on all of our brands 
Opportunities for career advancement, we believe in promoting from within 
Access to multiple Associate Resource Groups 
Global team of people who will celebrate you for being YOU! 
ABERCROMBIE & FITCH CO.

IS AN EQUAL OPPORTUNITY EMPLOYER

This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $70,000 - $80,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.

Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.