Associate Theft Investigator

Location: Remote

Team: Loss Prevention (Operations)

About Panoptyc

At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.

About the Role

We're seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses.

Responsibilities

Conduct thorough analysis of surveillance footage to identify and document theft incidents

Classify and interpret events in video feeds according to established guidelines

Process theft reports and maintain accurate documentation

Collaborate with team members through internal communication channels

Provide customer support and manage operational tasks as needed

Update and maintain theft tracking systems

Requirements

Strong attention to detail and analytical skills

Ability to maintain focus while reviewing video content

Excellent written communication skills

Reliable internet connection and quiet workspace

5-day intensive training program

Training hours: 8:00 AM - 5:00 PM PH time (1-hour unpaid lunch break)

Must be available for full training schedule

Why Join Us?

Performance-based pay structure (Pay-Per-Catch)

$2.50 USD per validated incident identified

Nesting period of 2 weeks upon completion of training program

Flexible working hours after upon completion of training program

How to Apply

Ready to join our mission to revolutionize retail security? Apply through our careers portal: https://jobs.ashbyhq.com/Panoptyc/d26b4f5e-8ed7-420c-8db8-8062a7872f67