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Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

AVP, People Operations - Remote within Canada

The Assistant Vice President, People Operations is a senior people leader responsible for shaping and leading the front‑facing People & Culture function at Western. This role acts as a trusted advisor to senior leaders, translating business strategy into meaningful people, leadership, and culture outcomes

This is a highly strategic role with accountability for building a strong, modern people model - one that clearly differentiates strategic advisory and coaching from transactional delivery, enabled by automation, seamless integration with Centers of Excellence, and a strong operational backbone.

Here's what you will spend your time doing:

Strategic Leadership

• Lead, coach, and develop a high‑performing People Operations team with a focus on capability‑building, judgment, and impact
• Drive accountability, collaboration, and continuous improvement across People & Culture and business units
• Model and promote Western’s Guiding Principles as the foundation of culture and leadership
• Support enterprise transformation initiatives aligned to Western’s strategic priorities

Strategic Business Partnership

• Lead the people‑facing HR function, positioning People & Culture partners as trusted advisors and coaches
• Translate enterprise and business strategies into practical people, talent, and organizational solutions
• Provide senior‑level advisory support to executive leaders on leadership, talent, and employee experience matters
• Identify organizational risks and opportunities related to culture, engagement, capability, and performance

People Advisory & Employee Relations

• Provide strategic oversight and leadership for Employee Relations, case management, and workforce issues
• Oversee disability, leave, case management, and employee wellbeing programs with compliant, empathetic delivery
• Guide leaders through complex people situations with sound judgment and risk awareness

HR Model & Integration

• Establish strong feedback loops between leaders, People & Culture partners, and Centers of Excellence to continuously improve service delivery and outcomes.
• Drive automation and transition of administrative activities to backend teams and digital platforms
• Partner closely with backend People & Culture leaders to ensure end‑to‑end integration across HR Admin, Benefits, L&D Admin, Contracts, and Job Architecture

What we are looking for:

• 15+ years of progressive HR/People leadership experience, including senior advisory and team leadership roles
• Strong experience operating as a strategic HR partner in complex, multi‑location or enterprise environments
• Experience evolving HR service models, enabling automation, and strengthening operational maturity
• Exceptional communication, influence, and relationship‑building skills
• High integrity, sound judgment, and a people‑first leadership approach

Role Details

Hours/Duration: 37.5 hours per week – Full time, permanent

Location: Remote options available across Canada

Current Vacancy: Yes

Requisition #:82754

Compensation Range: $140,000 - $170,000

Why Western?

Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact 

Highlights include:

• 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees
• Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page.

Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.