Bilingual Analyst, Case Management – $3,000 New Hire Bonus - Field – zip code 33602 or 33603

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. They are seeking a self-motivated, detail-oriented Case Management Coordinator responsible for assessing and coordinating case management activities to enhance member wellness.

Responsibilities

• Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
• Effectively manage a caseload that includes supportive and medically complex members
• Develop a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
• Determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Skills

• Bi-lingual (English and Spanish)
• Must reside in zip code 33602 or 33603, or Surrounding Areas
• Willing and able to travel 50-75% of their time to meet members face to face in Hillsborough County and surrounding areas in FL
• 1+ years of experience in behavioral health or a long-term care setting
• Computer proficiency in Microsoft Word, Excel, and Outlook
• Bachelor's Degree in Social Service or related field (social services field - psychology, health administration)
• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
• Effective communication skills, both verbal and written
• Managed care experience
• Case management and discharge planning experience

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access

Company Overview