Bilingual Business Development Coordinator (Telemarketer)

Bilingual Business Development Coordinator (Telemarketer)
Application Deadline: 22 May 2026
Department: Education Savings Center
Employment Type: Fixed Term Contract
Location: Remote Canada
Reporting To: Director, Sales
Compensation: $21.00 / hour

Description
Looking for a challenging and rewarding hourly opportunity? If you're ambitious, self‑motivated, have excellent communication skills, and your goal is to book quality firm appointments, we would love to hear from you. We currently have two existing vacancies we are looking to fill.

Embark is currently seeking a highly motivated individual who is bilingual (ideally in English and French) to join our team with the primary goal of booking quality firm appointments. As a successful candidate, you will be responsible for making outbound calls to potential customers and booking appointments for internal Sales Representatives.

You will be responsible for making outbound calls to existing and potential Embark clients using a company‑provided script. You will need to identify potential clients and tailor your approach to meet their needs and preferences in both languages. Additionally, you will be required to introduce the company and explain its services to the potential client, qualify them to ensure they are a good fit for the services offered, and schedule appointments based on their availability and the availability of the sales team.

The successful candidate should be able to handle rejection and remain motivated and positive in the face of challenging situations. Additionally, the candidate should have excellent communication skills, both verbal and written, and be able to work independently.

Key Responsibilities

Make outbound calls to customers and potential clients using a script provided by the company

Identify potential clients and tailor your approach to meet their needs and preferences. 

Handle objections and rejections effectively, professionally, and positively

Introduce the company, explain its services to the potential client positively, and be enthusiastic about saving for post-secondary

Qualify the potential client to ensure they are a good fit for the services offered by the company

Schedule appointments with qualified potential clients based on their availability and the availability of the sales team

Confirm appointments with potential clients and provide them with any necessary information about the company or the appointment

Maintain accurate records of all client interactions and appointments scheduled using the company's CRM and other tools

Meet daily or weekly appointment booking targets set by the company 

Skills, Knowledge and Expertise
We value each employee for their unique perspectives and experiences. If you are someone who has qualifications similar to what we are looking for and is aligned with the culture and values at Embark, please consider applying!

Proven experience as a telemarketer or similar sales/customer service role 

Excellent communication skills, with a persuasive and confident manner 

Ability to work well under pressure and meet daily or weekly appointment booking targets 

Experience using CRM platforms and other sales tools 

Strong interpersonal skills 

High energy and confidence

Someone who listens to diverse perspectives with an empathetic attitude. 

A lifelong learner who is performance driven.

Someone who recognizes our customers as our most important stakeholders.