Bilingual Inside Sales Business Development Representative
Pentair is a global company focused on innovative water solutions and sustainability. They are seeking a Bilingual Inside Sales Business Development Representative to proactively identify and qualify new business opportunities while re-engaging past clients to drive growth and stability in sales.
Responsibilities
- Drive New Business Growth: Proactively identify and qualify new business opportunities by conducting targeted research and engaging prospects that fit Pentair's ideal customer profile with a specific focus on the unique needs and purchasing motivations of servicers
- Re-engage and Reacquire Accounts: Identify and execute strategies to re-engage lost or dissatisfied accounts and prevent churn, acting as a trusted advisor who navigates challenging conversations to reinforce Pentair's commitment and value
- Research and Identify Leads: Partner with marketing and product training teams to conduct market research, analyze industry trends, and leverage data to uncover high-potential leads and emerging opportunities
- Develop Foundational Relationships: Initiate and cultivate initial trust and rapport with potential clients through personalized, multi-channel outreach (e.g., cold calls, targeted emails, social media engagement), demonstrating a deep understanding of their business challenges and objectives, especially for servicers who may be motivated by immediate benefits and specific programs
- Qualify and Advance Opportunities: Guide early-stage conversations to uncover prospect needs and determine if they are qualified sales leads, ensuring that high-probability leads are prepared for the next stage of engagement, providing crucial feedback to Marketing on lead quality
- Collaborate for Success: Act as a key liaison between Marketing and Sales teams, providing valuable market feedback on lead quality and prospect insights to help refine go-to-market strategy and messaging
- Maintain CRM Excellence: Track all prospecting activities, lead statuses, and prospect interactions in Salesforce to ensure data integrity and provide clear visibility into pipeline performance, addressing current data integrity issues
Skills
- 1-3+ years of experience in a business development, inside sales, or similar lead generation role, preferably in a B2B environment
- Demonstrated ability to consistently meet or exceed activity and opportunity-generation targets
- Exceptional verbal and written communication skills, with the ability to craft compelling, personalized outreach messages and handle initial customer interactions effectively, demonstrating active listening and empathy
- A high level of resilience, a competitive nature, and the ability to handle rejection with a positive, growth-oriented mindset
- Strong organizational and time-management skills, with the ability to manage a high volume of outbound activity and prioritize high-potential leads
- Proven ability to negotiate effectively to reacquire lost business and entice switches from competitors
- Must be Bilingual in English and Spanish
- Bachelor's degree in business, Marketing, or a related field
- Proficiency with CRM software (e.g., Salesforce) and sales engagement platforms, with experience in data analysis for lead prioritization
- Experience researching companies and contacts to drive outreach
- A foundational understanding of the pool and spa industry, its key challenges, and Pentair's product portfolio, with a specific appreciation for servicer needs
Benefits
- Health benefits
- A generous 401(k)
- Employee stock purchase program
- Disability benefits
- Life insurance
- Critical illness insurance
- Accident insurance
- Parental leave
- Caregiver leave
- Tuition reimbursement
- Paid time off
- Wellness programs to encourage a healthy work/life balance
Company Overview