Billing Administrator
Gallup is a company that aims to change the world through extraordinary analytics and advice. As a Billing Administrator, you will manage billing processes, ensuring accuracy and efficiency while collaborating with internal teams to resolve any discrepancies.
Responsibilities
- Create, review and process client invoices and credit memos in accordance with contractual terms and internal policies
- Reconcile and verify billing data, identifying and correcting discrepancies to ensure accuracy and compliance
- Manage account updates and maintain accurate client financial records in Gallup systems
- Partner with internal teams across finance, consulting and operations to resolve billing questions and support collections efforts
- Monitor billing timelines to meet monthly and quarterly closing deadlines
- Contribute to process improvements that increase efficiency, reduce risk and enhance client satisfaction
- Proactively communicate changes and updates to internal stakeholders and clients
- Adapt to software and process enhancements that meet evolving customer need
Skills
- Associate degree required; bachelor's degree preferred — must have degree by May 2026
- Proficiency in Excel required
- A commitment to working on-site at Gallup's Omaha office at least three days a week required
- Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship
Benefits
- Medical
- Dental
- Vision
- Life and other insurance options
- A fully vested 401(k) retirement savings plan with company matching
- An employee stock ownership program
- Family-building benefits
- An employee assistance program
- Various reimbursements and activities that enhance our associates’ wellbeing
Company Overview