Billing Operations Support
In this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions.
Responsibilities:
• Contact utility vendors to obtain missing invoices.
• Navigate utility vendors’ websites to enroll accounts.
• Negotiate payment extensions with utility vendors.
• Enter invoices into the system.
• Perform other clerical tasks to support timely payment of clients’ invoices.
Skills:
• Preferred experience in phone-based customer support.
• Strong customer service and written communication skills.
• Ability to navigate multiple computer systems, programs, and windows.
• Ability to document call notes and customer interactions simultaneously.
• Basic computer navigation skills.
#SolvoGlobal
#LI-PROMOTED
#LI-Remote
In this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions.
Responsibilities:
• Contact utility vendors to obtain missing invoices.
• Navigate utility vendors’ websites to enroll accounts.
• Negotiate payment extensions with utility vendors.
• Enter invoices into the system.
• Perform other clerical tasks to support timely payment of clients’ invoices.
Skills:
• Preferred experience in phone-based customer support.
• Strong customer service and written communication skills.
• Ability to navigate multiple computer systems, programs, and windows.
• Ability to document call notes and customer interactions simultaneously.
• Basic computer navigation skills.
#SolvoGlobal
#LI-PROMOTED
#LI-Remote
In this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions. Responsibilities: • Contact utility vendors to obtain missing invoices. • Navigate utility vendors’ websites to enroll accounts. • Negotiate payment extensions with utility vendors. • Enter invoices into the system. • Perform other clerical tasks to support timely payment of clients’ invoices. Skills: • Preferred experience in phone-based customer support. • Strong customer service and written communication skills. • Ability to navigate multiple computer systems, programs, and windows. • Ability to document call notes and customer interactions simultaneously. • Basic computer navigation skills.
#SolvoGlobal
#LI-PROMOTED
#LI-Remote