Billing Specialist I - Digitech - Remote

Remote, USA
Posted Jun 12, 2026
Full-time

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.

 

Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.

 

Summary:

 

The Billing Resolution Specialist (BRSI) plays a critical role in Digitech’s RCM process by ensuring claims are coded and billed accurately and in a timely manner. The BRSI must maintain a strong working knowledge of billing rules and regulations for all payor types across the various regions in which they process claims. This role requires strong attention to detail and a commitment to the highest quality standards. The BRSI is primarily focused on resolving any issues that prevent a claim from being released to the appropriate payor. Maintaining the highest billing standards is essential to Digitech achieving its overall quality goals and vision: to be the trusted partner of choice that 100% of our clients would recommend to a friend or colleague.

 

Essential Duties and Responsibilities:

 

Perform post-billing review for eligible/valid patient or other applicable signatures to release claims for payment

Conduct post-billing review for third-party liability coverage

Review hospice-related claims to determine the appropriate payor

Review insurance information captured after initial billing to determine the correct payor

Submit new and corrected claims through online payor portals

Perform quality assurance reviews of claims processed by other segments

Attend and actively participate in team huddles and other required meetings

Consistently meet or exceed production goals while maintaining high-quality work

Provide timely feedback to leadership based on tasks worked

Maintain a high level of compliance with all regulatory requirements and internal policies and procedures

Adhere to all Digitech HIPAA privacy policies and procedures. This includes always maintaining the confidentiality and security of sensitive patient information

Additional job duties as assigned

 

Skills/Experience Required:

 

Education: High School Diploma or equivalent  

3+ years EMS Billing preferred  

Certified Ambulance Coder (CAC) preferred

Demonstrated ability or willingness to attain QMC Biller Certification upon employment

Highly detailed-oriented

Proficient in Excel functions such as filters, pivot tables, and conditional formatting

Strong working knowledge of EMS billing rules and regulations, and a clear understanding of health insurance payor groups (Medicare, Medicaid, Commercial)

Ability to identify problems and escalate issues appropriately to leadership

Ability to quickly adapt to, learn, and retain changing client, payor, state, and MAC region rules and specifications

Quality-focused and process-driven

Excellent problem-solving skills

Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

 

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan.  EO/M/F/Veterans/Disabled.

 

Our mission is to be the best partner for those who save and improve patients’ lives.  Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day.  We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

 

#digitech

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