Business Analyst
Lumen Solutions Group Inc. is a company focused on providing solutions to business needs. They are seeking a Business Analyst to assist in identifying, documenting, and validating changes to processes, policies, and information systems, while also participating in user acceptance testing and requirements analysis.
Responsibilities
- Assists and participates in user acceptance testing, including documentation, verification and release
- Supports the process of gathering, eliciting, analyzing, documenting and validating the Business area’s user and technical (functional/non-functional) requirements
- Assists in identifying, documenting and troubleshooting problems in systems, software and processes
- Partners with Business Analyst in creating ad hoc reports requested by the client including data analysis and generating reports of system data
- Assists in analyzing and creating detailed documentation of business systems and user needs
- Aids in monitoring and reporting project status to identify and mitigate risks and to ensure quality and timely deliverables
Skills
- Bachelor's Degree
- Information Technology, Computer Science or Business or related field
- In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
- Strong time-management and organizational skill, Proficient
- Ability to communicate effectively in both oral and written form., Proficient
- Ability to organize stakeholder meetings., Proficient
- Microsoft Office applications usage., Proficient
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time
- Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
- Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging
Company Overview