Business Development Representative

Findhelp is a mission-driven organization focused on connecting people to social care resources. The Business Development Representative will play a pivotal role in generating and qualifying leads to drive new business opportunities, engaging in high-volume outreach to prospects and ensuring successful handoffs to the sales team.

Responsibilities

• Partner with AE’s, SAE’s, and RDs to identify and research key decision-makers and target accounts
• Utilize tools like LinkedIn, ZoomInfo and other resources to gather insights on prospects’ areas of interest, key initiatives, and pain points
• Document all prospect information in HubSpot for personalized outreach and for use by the sales team in future engagements
• Conduct targeted outbound outreach via emails, calls, and LinkedIn to connect with and engage potential leads
• HubSupport sales campaigns by reaching out to prospects generated from conferences and marketing efforts
• Create and execute cold outreach strategies tailored to individual prospects
• Apply a structured qualification framework (e.g. BANT – Budget, Authority/Decision Making Process, Need, and Timeline) to assess lead potential and ensure only high-quality prospects are passed on to the sales team
• Track and document all activities, including prospect interactions and qualification status, within HubSpot
• Establish and nurture relationships with key decision-makers, positioning Findhelp’s platform as a solution to address their challenges and improve outcomes
• Use consistent follow-up strategies to maintain engagement with prospects over time
• Schedule qualified meetings, product demos, and Findhelp overview sessions for AEs, SAEs, and Regional Directors
• Provide clear documentation of all interactions, including relevant prospect context, contact, and discussion history, to ensure a seamless handoff
• Maintain accurate and up-to-date information on leads and activities in HubSpot, ensuring no prospects fall through the cracks
• Track activities like calls made, emails sent, meetings booked, and opportunities created
• Stay current on industry trends, competitor offerings, and customer pain points
• Share valuable insights with sales and marketing teams to refine targeting, messaging, and product positioning
• Collaborate closely with the marketing team to align on campaigns, messaging, and outreach strategies
• Ensure smooth lead transition and follow-up in coordination with other sales team members
• Consistently meet or exceed performance targets, including lead generation, meetings booked, and opportunities created
• Develop a deep understanding of the Findhelp platform, buyer personas, and our target market
• Engage in ongoing personal development to stay current with best practices in sales development and prospecting

Skills

• BA/BS degree or similar college level education; in lieu of degree, relevant skills or equivalent experience
• Proven track record of meeting or exceeding sales goals and quotas
• Experience with outbound prospecting, cold outreach, and lead qualification
• Strong communication and relationship-building skills
• 1 - 3 years of selling in a SaaS environment preferred

Benefits

• 401k & Stock options
• Free food and onsite gym at our Austin HQ
• Paid parental leave
• Competitive PTO & 9 paid holidays
• Employee only paid Health, Dental, and Vision insurance
• Dog-friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program
• Culture Committee
• Leadership Development Training
• Paid Volunteering Time

Company Overview